Cvent Event Diagramming vs. Preno - Hotel Management Software

It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space

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Invited by the Vendor

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It has scalability, automation and very progressive. They listen to customer needs and adapt quickly. I look forward to the next phase of our journey with them. The business model is driven by a team of experts who truly care about your business. This quality supersedes any other quality sought in a business.

• Scaling - I love that you can scale a layout in the program, and it tends to be pretty spot on. For example, we could have 20 different measurements for a street, once we type in a single measurement the rest auto fills (and is REALLY close to accurate).
• Uploading - I love that you can upload images and mark all over them. Particularly, you can upload google earth images for outside festivals, and scale them accordingly.
• Creating - In the program you can create a diagram based on the size of the room. For example, if you know you have a 40x80 tent, you can make a custom layout and build the whole thing.
• Setup Templates - These templates make it easy for you to auto fill an entire room with rounds, rectangles or other formations without having to fill them all in individually.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ease of use
• Customer Support
• Integrations
• Affordable

• A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Staff need to know how to use SiteMinder.
• Preno failed miserably at onboarding our business.
• Up to 21 hours to respond to chats, and phones often go unanswered.
• Poor linkage with Xero. Cost me over $3000 for an accountant to undo Xero issues after I spent hours going through the setup with someone from Preno.
• I purchased this for ease with Xero. This is absolutely false as Preno staff were unable to link it to Xero properly.

Cvent Diagramming really does cover the bases for us. It's an easy to use program that anyone can figure out. It's got collaboration features so we can share with clients and they can make their own edits. Venues can send us there floorplans and send directly to us for edits. Overall: their templates, table numbering feature, measuring, scaling and shape/object tools make building floorplans easy

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.

It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Preno integrates with Light Speed and Xero. The two software systems we needed in our business. The integration gave us more time to focus on sales and other key aspects of the business.

• Has saved us 10+ staff hours per event.
• Has streamlined our registration and check-in process, saving us an hour+ on-site, plus ensuring a safer and more enjoyable experience for staff and attendees.
• Has saved us up to $1,000+ for signature events when managing F&B budget items.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• better Focuse on Areas of Revenue
• Difficult Accounts Management
• Efficient Room Management