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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cvent Event Management

    Score9.3 out of 10
    N/ACvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
    Pricing
    Cvent Event Management
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Cvent Event Management
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Community Pulse
    Cvent Event Management
    Considered Both Products
    Cvent
    Chose Cvent Event Management
    Cvent offers a more user-friendly experience compared to other platforms. It is purely focused on event management, which means it has all the functionality we needed out of the box. It is especially well-suited for multi-session events and provides functionality that other …
    Incentivized
    Chose Cvent Event Management
    In my opinion, Cvent Event Management is incomparable and works much better.
    Incentivized
    Chose Cvent Event Management
    Honestly, Cvent Event Management's registration platform is superior. The logic, setup options are far better than what the companies above have to offer. The only downfall is that it is far more expensive, and sometimes isn't needed for the most basic of registration sites.
    Incentivized
    Chose Cvent Event Management
    Cvent Passkey and Cvent Event Management work hand in hand and are both great.
    Incentivized
    Chose Cvent Event Management
    I think Cvent Event Management blows Blackthorn OUT of the water.
    Incentivized
    Chose Cvent Event Management
    Some of the platforms we have used don't show up in the options available to select, but Cvent Event Management is definitely one of the most customizable and intuitive platforms we have used. They are also very consistent with their brand in the quality of the product they …
    Incentivized
    Chose Cvent Event Management
    Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more …
    Incentivized
    Chose Cvent Event Management
    No extra fees are associated, unlike most other registration software.
    Incentivized
    Chose Cvent Event Management
    Cvent Management is an easier platform to use to communicate with the clients. It also does not require the client to pay any fees to promote or set up their events. I feel like Cvent Management is more interactive when it comes to scheduling, planning and getting the word out …
    Incentivized
    Chose Cvent Event Management
    Cvent Event Management offers a much more comprehensive solution with advanced, robust features.
    Incentivized
    Chose Cvent Event Management
    The top reason I prefer Cvent Event Management over NetForum is the customer support. Our Account Manager and Customer Support Staff are in constant communication with us. They anticipate our needs and help us find the solutions. If we don't feel confident in a product, they …
    Incentivized
    Chose Cvent Event Management
    Cvent Event Management is easier to use and quicker. It doesn’t lag, and all the information is already in Cvent Event Management so you don’t need to enter all the data.
    Incentivized
    Chose Cvent Event Management
    These products emulate the Cvent Event Management product and offered reduced analytics and costs. However, they are lacking in integrations and expanded data analytics beyond basic information.
    Incentivized
    Chose Cvent Event Management
    Both have pros and cons. E-touches is easier to sort registered attendees to accommodate preprinted badging options. Cvent Event Management - design capabilities are WAY better.
    Incentivized
    Chose Cvent Event Management
    n/a
    Incentivized
    Chose Cvent Event Management
    I prefer the design interface and functionality- ease of use
    Incentivized
    Chose Cvent Event Management
    Cvent Event Management is more customisable and has a lot more features than other suppliers. I am able to fully customise the delegates experience, such as emails, website and registration form. The surveys also allow for sub questions which can be very handy if you want …
    Incentivized
    Chose Cvent Event Management
    It's a night and day difference. Blackthorn was disaster and had SO many bugs. We have yet to run into a major issue with Cvent Event Management. Cvent Event Management did cost more money, but we're getting so much more. Blackthorn didn't have user friendly event emails, Cvent …
    Incentivized
    Chose Cvent Event Management
    Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and …
    Incentivized
    Chose Cvent Event Management
    The Cvent Event Management platform outperforms Hubilo due to its event-wide integration. The platform provides all items in one central hub, allowing data to be shared seamlessly across the different areas. This removes the need for different products and software as the Cvent …
    Incentivized
    Chose Cvent Event Management
    It has been several years since our organization used DoubleDutch. However, the main reason we switched was because Cvent's package was more desirable in that it offered an online registration system, attendee engagement, feedback survey, and event marketing. Since working …
    Incentivized
    Chose Cvent Event Management
    I feel Cvent Event Management provides a more robust platform for keeping all of your event planning tools and content within one centralized platform. My experience of having to bounce from platform to platform only creates more room for error and usually leads to items …
    Incentivized
    Chose Cvent Event Management
    It was already decided before I got there but I wouldn’t have it any other way!
    Incentivized
    Chose Cvent Event Management
    Scaling at enterprise level. Event management is streamlined with centralized repository or events. Contacts, sponsors and registration. Integrations to upwards systems as well as downstream systems. Custom website, form, email management as well as workflow management. GDPR …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    198 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    157 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    195 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    122 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    122 Answers
    Features
    Cvent Event Management
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cvent Event Management
    Feature
    Cvent Event Management
    6.3
    55 Ratings
    28% below category average
    Responsive Design for Web Access6.352 Ratings
    Mobile Application6.753 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile5.849 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cvent Event Management
    Feature
    Cvent Event Management
    8.6
    49 Ratings
    0% above category average
    Calendar integration8.938 Ratings
    Meeting initiation8.433 Ratings
    Integrates with social media8.131 Ratings
    Record meetings / events8.826 Ratings
    Slideshows8.924 Ratings
    Event registration8.649 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cvent Event Management
    Feature
    Cvent Event Management
    9.0
    43 Ratings
    9% above category average
    Live chat8.735 Ratings
    Audience polling9.142 Ratings
    Q&A9.040 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cvent Event Management
    Feature
    Cvent Event Management
    8.8
    52 Ratings
    5% above category average
    User authentication8.949 Ratings
    Participant roles & permissions8.748 Ratings
    Confidential attendee list8.944 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Cvent Event Management
    Feature
    Cvent Event Management
    8.0
    59 Ratings
    6% below category average
    Branding options7.953 Ratings
    Integration to Marketing Automation8.634 Ratings
    Attendee list export7.557 Ratings
    Virtual Event
    Comparison of Virtual Event features of Cvent Event Management
    Feature
    Cvent Event Management
    8.4
    62 Ratings
    1% above category average
    Registration, RSVP, and ticketing7.455 Ratings
    Email marketing8.158 Ratings
    Livestreaming8.630 Ratings
    Audience engagement8.448 Ratings
    Event recording8.631 Ratings
    Virtual booths8.532 Ratings
    Networking8.837 Ratings
    Event analytics8.857 Ratings
    Best Alternatives
    Cvent Event Management
    Small Businesses
    Whova
    Score8.9 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Cvent Event Management
    Likelihood to Recommend
    9.3
    (305 ratings)
    Likelihood to Renew
    9.4
    (34 ratings)
    Usability
    8.4
    (50 ratings)
    Availability
    5.5
    (3 ratings)
    Performance
    7.3
    (3 ratings)
    Support Rating
    5.0
    (75 ratings)
    In-Person Training
    6.4
    (2 ratings)
    Online Training
    8.2
    (2 ratings)
    Implementation Rating
    6.4
    (14 ratings)
    Configurability
    7.3
    (1 ratings)
    Ease of integration
    5.5
    (2 ratings)
    Product Scalability
    9.1
    (3 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    User Testimonials
    Cvent Event Management
    Likelihood to Recommend
    Cvent
    The breadth of features is such that Cvent Event Management is a strong choice for events of significant scope and complexity, particularly in volume and diversity of programming. The learning curve may be on the steep side for customers with simpler needs, though Cvent Event Management is addressing this by providing more streamlining in their solution suite.
    Incentivized
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    Pros
    Cvent
    • I love Cvent Event Management's registration platform specifically because of the flexibility. There are no limits to what Cvent Event Management can do - if you want custom logic, questions or buttons, it's all possible!
    • The Exhibitor Portal is an exceptional option for event sponsors. Exhibitors have so much power to manage their profile in the back end, and it's very easy to navigate.
    • The Agenda section is a favorite of mine, as the customization options are endless. You can have people select their sessions and view speaker profiles + the planner has endless options for making the agenda thorough.
    Incentivized
    Read full review
    Cons
    Cvent
    • The "Badges and Certificates" feature can use some work. This is where you build out your name badges, invoices, receipts, etc. The system works but the build feature is difficult to line everything up and navigate. Also, building the receipts/invoices can be difficult to adjust for when things for to multiple pages. It doesn't allow you to pre-program margins so it just continues to the top of the next page without leaving additional space.
    • Processing payments for multiple registrations at once after the registrations have already been submitted could also be improved. Currently, the only opportunity you have to submit a payment for a full group is when they register initially. After that phase, if you need to enter a check payment or process a credit card after they've finalized their registration, you have to go into each attendees record to process the payment which can get tedious.
    • I would like to see a functionality where we can collect actual signatures during the registration process vs. just having a check box available. For some of the more sensitive materials we need our attendees to approve of, an actual signature feature would be very beneficial.
    Incentivized
    Read full review
    Likelihood to Renew
    Cvent
    We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
    Incentivized
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    Usability
    Cvent
    Cvent has a lot of functionality, which can be overwhelming to new users who are not too technically savvy. However, Cvent does a great job of providing tools and support for users to learn and troubleshoot. I also appreciate the work and progress that Cvent has been making in Accessibility.
    Incentivized
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    Reliability and Availability
    Cvent
    Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
    Incentivized
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    Performance
    Cvent
    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
    Incentivized
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    Support Rating
    Cvent
    The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
    Incentivized
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    In-Person Training
    Cvent
    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
    Incentivized
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    Online Training
    Cvent
    It was all self-driven and I had to do a lot of searching around in the community to get answers.
    Incentivized
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    Implementation Rating
    Cvent
    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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    Alternatives Considered
    Cvent
    Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more complex needs than anything else out there. The value for what you get is exceptional.
    Incentivized
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    Scalability
    Cvent
    We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
    Incentivized
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    Return on Investment
    Cvent
    • Positive ROI: See which registrants [participated]
    • Positive ROI: See survey results from the feedback survey pushed at or after an event
    • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
    Incentivized
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    ScreenShots