CustomGPT vs. Landbot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CustomGPT
Score 5.0 out of 10
N/A
CustomGPT lets users "Make Your Own ChatBOT" with their own data. Using OpenAI's language models, this chatbot lets uers write blog posts, answer customer service questions, plus 100+ use cases.N/A
Landbot
Score 7.0 out of 10
N/A
Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…
$0
Per Month Per User
Pricing
CustomGPTLandbot
Editions & Modules
No answers on this topic
Sandbox
$0
Per Month Per User
Starter
$39
per month
Pro
$99
per month
Business
Starting at $300
per month
Offerings
Pricing Offerings
CustomGPTLandbot
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CustomGPTLandbot
User Ratings
CustomGPTLandbot
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
CustomGPTLandbot
Likelihood to Recommend
No answers on this topic
Great for the site embedded. Ideal for advertising traffic—conversion up to 20%. Not suitable for creating bots in instant messengers. Still, there are other more convenient services for this. Waiting for improvements, human takeover, redesign, and proactive mobile redesign.
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Pros
No answers on this topic
  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
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Cons
No answers on this topic
  • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
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Support Rating
No answers on this topic
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
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Alternatives Considered
No answers on this topic
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
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Return on Investment
No answers on this topic
  • We mostly had a positive impact with this tool. With our chat channel, we increased our new customer rate by 15% and return customer rate by 10%. We are seeing some decent returns with the tool.
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ScreenShots

CustomGPT Screenshots

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Landbot Screenshots

Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics