TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CustomerGauge

    N/AN/ACustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures and analyzes feedback. Some key features include: Net Promoter Score, In-depth Loyalty Analytics, and Hierarchy Based Research.N/A

    Retently

    Score1 out of 10
    Small Businesses (1-50 employees)
    Retently offers NPS surveys to measure customer satisfaction.

    $0

    Pricing
    CustomerGaugeRetently
    Editions & Modules
    No answers on this topic
    Free
    $0
    Startup
    $9
    Premium
    $29
    Enterprise
    $49
    Offerings
    Pricing Offerings
    CustomerGaugeRetently
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
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    CustomerGaugeRetently
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    User Ratings
    CustomerGaugeRetently
    Likelihood to Recommend
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    CustomerGaugeRetently
    Likelihood to Recommend
    CustomerGauge
    No answers on this topic
    Retently
    In my opinion, the customer service is a big let down. I think the product is decent. Imagine spending 3 weeks and not being supported for onboarding which, in my experience, is rarely seen in today's time. So we do not recommend the product
    Incentivized
    Read full review
    ScreenShots

    CustomerGauge Screenshots

    Screenshot of Create and send relational and transactional surveys for customer feedback.Screenshot of Get real-time analytics on customer or premade dashboards.Screenshot of Tie your NPS score to specific touchpoints throughout the customer journey.Screenshot of Know exactly what your customer love most about your (and what they don't like).Screenshot of Quickly and easily gauge the sentiment behind customer comments with text analytics.Screenshot of Close the loop on customer feedback with in-app tools.