Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product
Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.
Originally, requests for feedback ("360s") were not customizable, and employees didn't feel the pre-written questions were particularly helpful. TINYpulse has since changed this format so we can either use default questions or create our own.
TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
We have been able to implement a number of suggestions that our employees have posted on TINYpulse, things that our management may not have thought of but made a positive difference.
We are able to identify pain points before they become a systemic problem, and can act to correct our shortcomings or adjust procedures to remedy the situation.
Sending Cheers to employees is a real morale booster for everyone.