Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.
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FluidSurveys (Discontinued)
Score 8.0 out of 10
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FluidSurveys was a survey and form building option. SurveyMonkey discontinued the product, it reached end of life (EOL) December 2017.
Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
I think FluidSurveys is appropriate for almost all scenarios. For now, the only time I used another product was when the survey I was managing was being done using tablets (such as Ipads or Samsung tablets) and I used ODK Collect. I think FluidSurveys now has the option of uploading the survey to a tablet and collect the data through it. However, I have not tried it. ODK Collect is an open source and free software compared to FluidSurveys. Thus, if the user wishes to use tablets, I might recommend using ODK Collect even if there is some learning to do in terms of coding your question in an Excel sheet for it to be "uploadable" to the ODK Collect "hub" (the server).
Provides survey templates with benchmark data from all other users, grouped by industry and company size.
Very user-friendly analytics of the post-survey results- easy to apply filers, graphs, charts, heat maps, great visuals. The data and charts are also very easy to extract in several different formats such as Excel, PDF, and CSV.
Extremely easy to share results with leaders/managers, apply security permissions for only parts of the data if you don't want to share full company results.
They also have a library with very helpful/guided PowerPoint and storytelling templates for preparing a high-level overview of results and presentations.
User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
For some reason, you need to sign in every time you reopen the browser
It would be nice to have a notebook section where I can follow up on the courses I'm undergoing and the tools I'm learning, and to be able to share that progress with colleagues and on social media
If it incorporates all the organization, Culture Amp could offer a culture map so strategic improvements can be made for the organization
We are very happy with FluidSurveys. It is a simple and intuitive tool, has a good variety of sample survey templates, allows real-time response analysis and easy report-generation feature. We have been able to access support very quickly from their team when we had a question / concern. We will most likely upgrade to the Ultra version, though, as the branching options in Pro package are somewhat limited
So I would give it a 10 once it is integrated, but because the integration was a challenge and I found the customer service to not be concierge level enough, I would have to lower it to an 8 for that reason.
I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
I've used other products like IBM Kenexa as well as about 10 different engagement surveys. I've also used things like SurveyMonkey and Microsoft Forms and Culture Amp for companies that want to make decisions using better data. I would say Culture Amp was far and away better. Culture Amp stacks up and blows the competition away with the level of data you can dig into without being able to see what individuals set.
From a Government perspective, FluidSurveys offers some qualities that make it stand out:
It is located in Canada;
It's servers are located in Canada;
They are willing to host user-group meetings, so that Government departments can explain how they have implemented a wide variety of tasks with it (and people can get very creative with FluidSurveys! If they can use an in-house option they've already purchased to conduct non-survey-related tasks, it introduced major cost savings to taxpayers. So it's also very important to share this type of creativity with other departments).
The cost savings in using FluidSurveys to conduct research, rather than outsource it, has saved us hundreds of thousands of dollars over the few years that we have been using it. Contracting out research is costly, so if you have the right people/skills and technology to do the work in-house, you're able to conduct a lot more research than you would otherwise be able to.
