CTERA Edge X Series (discontinued) vs. IBM Storwize (now part of FlashSystems)

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

This stuff runs! Hot, cold not wet, but you know where your data is. Reliably in the cabinet turning your data for the next customer request. You need dedupe, get the flash drive models. Long archives with spinning disks can help with all the data modeling the analysts do. Keep up with the dba’s constant need for speed with all-flash! You will get what you pay for.

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• Standard File Backup

• Data processing and IO. The Storwize devices are very resilient in how they process data and do not have a drop in IO when errors occur (common errors such as disk failures and lost paths).
• Storage efficiency management. We are able to use multiple efficiency techniques such as thin provisioning and data reduction to reduce our budget footprint.
• Easy to use interfaces. Creating a volume and mapping to a host has proven to be a very easy process and makes onboarding less stressful for our team.

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• As a business partner looking to provide services to keep the uptime of the Storwize, I would like to have the capability to pull reports from IBM Storage Insights to assist my clients in managing their system through it's lifecycle.
• More knowledge out there for partners to best integrate IBM Storwize with IBM Power i. This seems to be lacking in communication from IBM.

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Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

We looked at a Netgear product - Ready Stor 5200, which is a great device and a bit cheaper than the IBM Storwize. However, considering it does not have built-in resilience, has limited capacity in terms of network interfaces and is twice the size (4U), I would choose the Storwize any time. The only advantage the Netgear device has is its lower price, however, performance, reliability, and scalability are limited.

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• NONE, it about put us out of business

• I would like to highlight the most positive aspect I have seen in the products of the IBM Storwize family, and it is the ROI that we can choose when we offer real-time compression with the IBM V7000 family. In truth, this feature is excellent, and we have seen how customers save storage resources, rack space, power and management.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info