TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crystal

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS…N/A

    Square for Retail

    Score7 out of 10
    N/ASquare for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.N/A
    Pricing
    CrystalSquare for Retail
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CrystalSquare for Retail
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CrystalSquare for Retail
    Considered Both Products
    Crystal
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    CrystalSquare for Retail
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
    Epicor Eagle
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrystalSquare for Retail
    Likelihood to Recommend
    7.3
    (1 ratings)
    9.4
    (8 ratings)
    User Testimonials
    CrystalSquare for Retail
    Likelihood to Recommend
    Crystal
    All of our applications server in the new company that we bought are windows based, despite that there are other alternative to build the report and dashboard, it is something that has worked wonder for us, apart from it is only available in Windows and indexing data that might eat the resource, I still see the application as one of the major player for reporting
    Read full review
    Block, Inc (Square)
    Square for Retail is simple, easy to account for, and serves most purposes that a business like ours needs. There are very few drawbacks once it's up and running. For a company like ours who wants to emphasize experience from the time the customer walks in the door to the time they walk out, and where cost is important, Square for Retail provides an awesome interface for the customer, with attractive, easy to use terminals, and a very accessible price point where we can get set up with a clean, attractive, and functional point of sale system while starting up. We have no intentions of moving away from Square for Retail as long as it maintains its quality and support.
    Incentivized
    Read full review
    Pros
    Crystal
    • Consolidate data from several data sources
    • Low to no code report generation
    • Configurable
    Read full review
    Block, Inc (Square)
    • ease of collecting payments
    • transfer money collected to other accounts
    • using Square card to access money collected as payments on my website
    Incentivized
    Read full review
    Cons
    Crystal
    • This is bound for Windows OS, hard to find similar alternative on other OSs
    • Be careful in Indexing your data, as it will consume resources
    Read full review
    Block, Inc (Square)
    • This may just be me, but I want some additional customizations for our biggest annual fundraiser, so that we can differentiate between donations, chance drawings, etc.
    Incentivized
    Read full review
    Alternatives Considered
    Crystal
    We tried to explore other options but we didn't explore other options too long as it will risk our business process and business outcome, as what we want from the processes in both reports and dashboard are giving us a satisfactory result, so familiarity is why we still using it till today and some foreseeable future
    Read full review
    Block, Inc (Square)
    Stripe is more suited for internet or online order forms and businesses for which it integrates. It works well and same as Square with similar fees. Stripe however does not send a physical card reader by default and is not as large of a company. We chose Square due to the integrations it offers, ease of use, and familiarity clients have with existing card readers to make them more comfortable.
    Incentivized
    Read full review
    Return on Investment
    Crystal
    • Without the application, our lending business will be in complete stop, as our applications are wrote in Windows based
    • We are processing 300 Loans/Month, taking it as $10000 per loan, having this not working properly will cost potential $150.000 revenue
    Read full review
    Block, Inc (Square)
    • Simplicity: Integration of appointment management and billing
    • Time saving: Quick management of billable services
    • Time Management: Integration of Google calendar and customer-facing appointment calendar
    Incentivized
    Read full review
    ScreenShots

    Crystal Screenshots

    Product screenshot