Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS…
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RetailEdge
Score7.5 out of 10
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RetailEdge is a point of sale solution with features such as inventory management, customer relationship management, and mobile deplyoment.
All of our applications server in the new company that we bought are windows based, despite that there are other alternative to build the report and dashboard, it is something that has worked wonder for us, apart from it is only available in Windows and indexing data that might eat the resource, I still see the application as one of the major player for reporting
Many of our competitors were franchised base or a "factory store" meaning they HAD to use a specific software. This could be nice, but also very intrusive, in that they saw everything you were doing and could dictate what/when/how you ordered merchandise. So this is good for the independent retailer who does not need or have access to something created at a large corporate level.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Like any complex program there were bells and whistles that were bundled and only available if you paid for a better package.
Tech Support was paid for on an annual plan and even though we rarely needed it, the few occasions I did have to call (never during regular working hours of course) I wan't a "gold" member and therefore had to pay or wait or both
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We tried to explore other options but we didn't explore other options too long as it will risk our business process and business outcome, as what we want from the processes in both reports and dashboard are giving us a satisfactory result, so familiarity is why we still using it till today and some foreseeable future
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It knew a lot more about the retail process than I did. For instance, I knew I should look at sell through reports, but did not know how to run them or read them. Their tutorials were very helpful
Even though I complained about the tech support, their user base forums were great for knowledge and trouble shooting and seemed to be well proctored by the comapny as well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
