Crunchbase is a provider of private-company prospecting and research solutions. The vendor boasts that over 60 million users—including salespeople, entrepreneurs, investors, and market researchers—use Crunchbase to prospect for new business opportunities, and that companies all over the world rely on Crunchbase to power their applications, making over 3 billion calls to their API each year.
$0
Data.com (discontinued)
Score 6.9 out of 10
N/A
Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.
N/A
Pricing
Crunchbase
Data.com (discontinued)
Editions & Modules
Basic
$0
Crunchbase Starter
$29
per month, per user
Crunchbase Pro
$49
per month, per user
Crunchbase Enterprise
Custom Billing
No answers on this topic
Offerings
Pricing Offerings
Crunchbase
Data.com (discontinued)
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Crunchbase
Data.com (discontinued)
Features
Crunchbase
Data.com (discontinued)
Prospecting
Comparison of Prospecting features of Product A and Product B
Crunchbase
9.2
Ratings
17% above category average
Data.com (discontinued)
6.9
Ratings
11% below category average
Advanced search
8.00 Ratings
6.50 Ratings
Identification of new leads
8.00 Ratings
7.60 Ratings
List quality
10.00 Ratings
7.40 Ratings
List upload/download
9.00 Ratings
7.10 Ratings
Ideal customer targeting
10.00 Ratings
6.40 Ratings
Load time/data access
10.00 Ratings
6.40 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Crunchbase
6.9
Ratings
12% below category average
Data.com (discontinued)
7.8
Ratings
1% above category average
Contact information
7.00 Ratings
7.90 Ratings
Company information
8.00 Ratings
7.40 Ratings
Industry information
5.70 Ratings
8.00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Crunchbase
8.9
Ratings
18% above category average
Data.com (discontinued)
7.0
Ratings
6% below category average
Lead qualification process
5.10 Ratings
8.90 Ratings
Smart lists and recommendations
9.00 Ratings
6.70 Ratings
Salesforce integration
10.00 Ratings
7.20 Ratings
Company/business profiles
10.00 Ratings
7.40 Ratings
Alerts and reminders
8.00 Ratings
6.10 Ratings
Data hygiene
10.00 Ratings
5.60 Ratings
Automatic data refresh
10.00 Ratings
7.10 Ratings
Tags
9.00 Ratings
6.90 Ratings
Filters and segmentation
9.00 Ratings
6.80 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
The data is outdated and has significant gaps. It is mostly a replication of what is easily and publicly available, with little value added. Their predatory subscription model includes no notice of renewal and they are very antagonistic towards their customers.
Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users. Data.com is not a good fit for small businesses.
Account-Based Data. Employee range, website, industry, company description, chief executives, latest news, etc. All for the given company you are researching.
Salesforce integration. I have not used it, but the functionality is supposed to be great. You can run data enrichment in your CRM with the Crunchbase data.
Funding, mergers, and acquisitions data. Crunchbase has relationships with thousands of VC firms throughout the world and followup with each very regularly to be able to serve up the latest data to their users.
Tech integrations. Integrations with tools like Bombora, Builtwith, Siftery, and others are really useful because you can use Crunchbase's company profile-based research method, and see the data from these tools specifically related to the given company.
Even though it has a lot of features, sometimes it gets overwhelming for a newbie. So I would really appreciate it if the user interface gets more friendly.
There are some digital advertising channels that Data.com struggles to connect. Also, within some channels like LinkedIn, it would be great if data.com could get more granular on ad type, ad targeting level (speaking from a marketing perspective).
It has limited visualization capabilities where there is a lot of scope for improvement.
In our experience, the customer service is horrible to non existent. If we were a fortune 100 company with a staff of computer people I am sure this would be a valuable service as they would "speak the language" but that is not us. Not being able to reach customer service when we are thinking about upgrading is, in my opinion, a crazy business model.
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
Ptichbook. This platform is more detailed and has a lot more information regarding round details. The platform also has other features to build lists, market maps, landscapes and access reports and raw data about companies by vertical or any other segmentation. Also provides emails on c-suite. Crunchbase however is an easier tool to use so if complicated segmentation is not required, Crunchabse is a great solution. It's also super fast to access and provides a succinct and easy to read profile view.
The accuracy of Data.com versus SalesIntel is second to none. Data.com integrates with our current Salesforce platform, which takes out a lot of the manual manipulation of lists that we used to have to do when we had other platforms. This is particularly helpful because time is money.
As a freelancer, I've made thousands of dollars building sales lists, for what began as a $50 trial.
Cross referencing with LinkedIn helps to explain to clients the job title progression a person has had, which can add to your credibility and strengthen your report content.
Data.com hasn't had a negative return for me. Every dollar and minute of effort I have used it was worth it.
