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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crownpeak CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A

    LightCMS (discontinued)

    Score6.1 out of 10
    N/ALightCMS, from NetSuite, was a cloud-based content management system for building websites and eCommerce storefronts. It is designed to be used by individuals, non-profits, and small to medium-sized businesses. The product has been discontinued.N/A
    Pricing
    Crownpeak CMSLightCMS (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Crownpeak CMSLightCMS (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Crownpeak CMSLightCMS (discontinued)
    Considered Both Products
    Crownpeak
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Crownpeak CMSLightCMS (discontinued)
    Security
    Comparison of Security features of Crownpeak CMS and LightCMS (discontinued)
    Feature
    Crownpeak CMS
    8.9
    25 Ratings
    10% above category average
    LightCMS (discontinued)
    8.0
    1 Ratings
    1% below category average
    Role-based user permissions8.925 Ratings8.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Crownpeak CMS and LightCMS (discontinued)
    Feature
    Crownpeak CMS
    8.0
    22 Ratings
    5% above category average
    LightCMS (discontinued)
    -
    Ratings
    API7.819 Ratings00 Ratings
    Internationalization / multi-language8.120 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Crownpeak CMS and LightCMS (discontinued)
    Feature
    Crownpeak CMS
    8.1
    27 Ratings
    5% above category average
    LightCMS (discontinued)
    9.1
    1 Ratings
    16% above category average
    WYSIWYG editor7.726 Ratings10.01 Ratings
    Code quality / cleanliness7.626 Ratings9.01 Ratings
    Admin section8.325 Ratings9.01 Ratings
    Page templates8.427 Ratings10.01 Ratings
    Mobile optimization / responsive design8.425 Ratings10.01 Ratings
    Publishing workflow8.527 Ratings8.01 Ratings
    Form generator7.823 Ratings7.01 Ratings
    Library of website themes00 Ratings10.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of Crownpeak CMS and LightCMS (discontinued)
    Feature
    Crownpeak CMS
    7.9
    27 Ratings
    7% above category average
    LightCMS (discontinued)
    7.3
    1 Ratings
    1% below category average
    Content taxonomy7.725 Ratings4.01 Ratings
    SEO support8.524 Ratings7.01 Ratings
    Bulk management8.122 Ratings8.01 Ratings
    Availability / breadth of extensions7.321 Ratings00 Ratings
    Community / comment management00 Ratings10.01 Ratings
    Best Alternatives
    Crownpeak CMSLightCMS (discontinued)
    Small Businesses
    Umbraco CMS
    Score6.7 out of 10
    Umbraco CMS
    Score6.7 out of 10
    Medium-sized Companies
    Square Online
    Score7.4 out of 10
    Square Online
    Score7.4 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Crownpeak CMSLightCMS (discontinued)
    Likelihood to Recommend
    8.6
    (30 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (16 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (27 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Crownpeak CMSLightCMS (discontinued)
    Likelihood to Recommend
    Crownpeak
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    Discontinued Products
    LightCMS is perfect for 90% of websites out there. It has all the basic modules like calendars, photo galleries, news/blog, or forms building built in. Small businesses to mid-sized businesses are perfect for LightCMS. We use other solutions when the requierments for the website include a lot of third party integrations or custom modules. As a hosted CMS it has the same limitations as others with server-side development.
    Read full review
    Pros
    Crownpeak
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    Discontinued Products
    • LightCMS provides all the major functionality 90% of sites need. It keeps out of its own way by making these solutions intuitive and simple and not trying to solve every problem for everyone which would over-complicate the tool-set.
    • This is the easiest to use CMS we have ever seen. I tell my client's that if they can make a Facebook post, they can manage their website, and it's true. Their UI is so easy and keeps getting easier to use. Untrained users get it in minutes and are able to manage their sites without our help.
    • LightCMS's code is simple and light-weight. Sites are fast and the CMS doesnt get in the way of performance.
    • You can do almost anything you want (except server-side programming) with LightCMS. So, we can create any design we want and it works great with Light CMS's tokens and editable regions concept (which is also simple to implement.)
    • Constantly upgraded and fixed, the product is 1000x better after 10 years of working with it, but is still simple and not bloated.
    Read full review
    Cons
    Crownpeak
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    Discontinued Products
    • While keeping it simple is LightCMS's thing, some of the elements/modules could use deeper options or control for advanced users.
    • Some content, such as calendars, cannot have data exported/imported easily.
    • Support was amazing 10 years ago. We openly talked about how awesome they were... it isn't as good as it once was, but is still way above almost every support of other CMS systems we have used.
    Read full review
    Likelihood to Renew
    Crownpeak
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Crownpeak
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Crownpeak
    We have never encountered any issues with the availability.
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Crownpeak
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Crownpeak
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    In-Person Training
    Crownpeak
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Crownpeak
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Crownpeak
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Crownpeak
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    Discontinued Products
    We have looked at hundrends of CMS's and LightCMS is a perfect entry-level system for most of our small to mid sized clients. LightCMS's feature set is less complex than almost every other system and the actual interface is miles ahead of most other CMS systems. It's simply thought out better. It lacks sensibility and an API as well as other advanced features many more expensive or more DIY systems have, but the simplicity makes up for it.
    Read full review
    Scalability
    Crownpeak
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Crownpeak
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    Discontinued Products
    • While I always think the price could be cheaper, LightCMS is incredibly inexpensive if you consider the costs of hosting, support, and upgrading is all included.
    • As part of their partner program, we are able to control client accounts from our master account, making moving between clients easier and supporting them faster which ultimately makes our labor costs better.
    Read full review
    ScreenShots