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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Experience Manager

    Score8.4 out of 10
    N/AAdobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.N/A

    Crownpeak CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
    Pricing
    Adobe Experience ManagerCrownpeak CMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Experience ManagerCrownpeak CMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe Experience ManagerCrownpeak CMS
    Considered Both Products
    Adobe
    No answer on this topic
    Crownpeak
    Chose Crownpeak CMS
    Crownpeak is the only true SAAS CMS on the market. All the others are either not/partially SAAS or providing it through other 3rd party vendors.
    Incentivized
    Chose Crownpeak CMS
    Easier to procure all aspects of DX including hosting and rapidly implement Lower total cost of ownership Independence from internal IT
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    126 Answers
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    99 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    129 Answers
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    75 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    85 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Adobe Experience ManagerCrownpeak CMS
    Security
    Comparison of Security features of Adobe Experience Manager and Crownpeak CMS
    Feature
    Adobe Experience Manager
    8.4
    38 Ratings
    2% above category average
    Crownpeak CMS
    8.9
    25 Ratings
    10% above category average
    Role-based user permissions8.438 Ratings8.925 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Experience Manager and Crownpeak CMS
    Feature
    Adobe Experience Manager
    8.0
    33 Ratings
    4% below category average
    Crownpeak CMS
    8.0
    22 Ratings
    5% above category average
    API7.829 Ratings7.819 Ratings
    Internationalization / multi-language8.129 Ratings8.120 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Adobe Experience Manager and Crownpeak CMS
    Feature
    Adobe Experience Manager
    7.5
    38 Ratings
    2% below category average
    Crownpeak CMS
    8.1
    27 Ratings
    5% above category average
    WYSIWYG editor7.433 Ratings7.726 Ratings
    Code quality / cleanliness6.734 Ratings7.626 Ratings
    Admin section7.034 Ratings8.325 Ratings
    Page templates7.637 Ratings8.427 Ratings
    Library of website themes7.326 Ratings00 Ratings
    Mobile optimization / responsive design7.835 Ratings8.425 Ratings
    Publishing workflow8.135 Ratings8.527 Ratings
    Form generator7.629 Ratings7.823 Ratings
    Web Content Management
    Comparison of Web Content Management features of Adobe Experience Manager and Crownpeak CMS
    Feature
    Adobe Experience Manager
    7.3
    37 Ratings
    1% above category average
    Crownpeak CMS
    7.9
    27 Ratings
    7% above category average
    Content taxonomy7.731 Ratings7.725 Ratings
    SEO support7.133 Ratings8.524 Ratings
    Bulk management7.236 Ratings8.122 Ratings
    Availability / breadth of extensions7.534 Ratings7.321 Ratings
    Community / comment management7.130 Ratings00 Ratings
    User Ratings
    Adobe Experience ManagerCrownpeak CMS
    Likelihood to Recommend
    8.5
    (85 ratings)
    8.6
    (30 ratings)
    Likelihood to Renew
    8.2
    (6 ratings)
    9.1
    (5 ratings)
    Usability
    8.0
    (50 ratings)
    8.2
    (16 ratings)
    Availability
    8.6
    (5 ratings)
    8.6
    (2 ratings)
    Performance
    8.0
    (5 ratings)
    8.2
    (2 ratings)
    Support Rating
    7.2
    (11 ratings)
    7.6
    (27 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    8.7
    (2 ratings)
    8.6
    (15 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Contract Terms and Pricing Model
    9.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (2 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Adobe Experience ManagerCrownpeak CMS
    Likelihood to Recommend
    Adobe
    I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
    Incentivized
    Read full review
    Crownpeak
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    Pros
    Adobe
    No answers on this topic
    Crownpeak
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    Cons
    Adobe
    No answers on this topic
    Crownpeak
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
    Read full review
    Crownpeak
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    Usability
    Adobe
    It depends if it is from an administrator point of view or from a business content author point of view. I think from business author point of view the solution is good and with the GEN AI capabilities coming it is doing better and better, however from an administration point of view there are still a lot of improvements to ease the maintenance of user access management and as well as the integration configuration aspect.
    Incentivized
    Read full review
    Crownpeak
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Crownpeak
    We have never encountered any issues with the availability.
    Read full review
    Performance
    Adobe
    No answers on this topic
    Crownpeak
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    Crownpeak
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    Crownpeak
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    Online Training
    Adobe
    No answers on this topic
    Crownpeak
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    Implementation Rating
    Adobe
    Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
    Read full review
    Crownpeak
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    Alternatives Considered
    Adobe
    No answers on this topic
    Crownpeak
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Crownpeak
    No answers on this topic
    Scalability
    Adobe
    No answers on this topic
    Crownpeak
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    Professional Services
    Adobe
    No answers on this topic
    Crownpeak
    No answers on this topic
    Return on Investment
    Adobe
    No answers on this topic
    Crownpeak
    No answers on this topic
    ScreenShots

    Adobe Experience Manager Screenshots

    Screenshot of AEM Forms - Creates an adaptive formScreenshot of AEM Forms - themes libraryScreenshot of AEM Forms - where to create a templateScreenshot of AEM Forms - the interactive communications editorScreenshot of Adobe Experience Manager Sites - document-based authoring enables marketers to create and publish content with familiar tools.Screenshot of Adobe Experience Manager Sites - Universal Editor, an advanced visual editor, empowers marketers to edit and publish content.