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CrowdStrike Falcon Complete Next-Gen MDR vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrowdStrike Falcon Complete Next-Gen MDR

    Score10 out of 10
    N/ACrowdStrike Falcon® Complete Next-Gen MDR delivers 24/7 managed detection and response expertise, powered by the AI-native CrowdStrike Falcon® platform. Operating as an extension of customer teams, Falcon Complete Next-Gen MDR conducts advanced threat detection, investigation, and response around-the-clock and across all key attack surfaces including endpoint, cloud, identity, and critical third-party data. The service combines security expertise, threat hunting and security technology to…N/A

    Webroot Antivirus + Internet Security Complete (SecureAnywhere)

    Score9.2 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    CrowdStrike Falcon Complete Next-Gen MDRWebroot Antivirus + Internet Security Complete (SecureAnywhere)
    Editions & Modules
    No answers on this topic
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    CrowdStrike Falcon Complete Next-Gen MDRWebroot Antivirus + Internet Security Complete (SecureAnywhere)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CrowdStrike Falcon Complete Next-Gen MDRWebroot Antivirus + Internet Security Complete (SecureAnywhere)
    Considered Both Products
    CrowdStrike
    No answer on this topic
    Webroot, an OpenText company
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    CrowdStrike Falcon Complete Next-Gen MDRWebroot Antivirus + Internet Security Complete (SecureAnywhere)
    Small Businesses
    No answers on this topic
    Norton 360
    Score7 out of 10
    Medium-sized Companies
    No answers on this topic
    Malwarebytes
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    AVG AntiVirus Business Edition
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrowdStrike Falcon Complete Next-Gen MDRWebroot Antivirus + Internet Security Complete (SecureAnywhere)
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CrowdStrike Falcon Complete Next-Gen MDRWebroot Antivirus + Internet Security Complete (SecureAnywhere)
    Likelihood to Recommend
    CrowdStrike
    Well, that's an easy one to answer... it's very well suited to all aspects of our operation. In our office network environment, I've been able to trust CrowdStrike Falcon Complete Next-Gen MDR to catch several inadvertent malware downloads by end users that were not paying attention. I don't have any experience with scenarios where CrowdStrike Falcon Complete Next-Gen MDR is inappropriate to deploy
    Incentivized
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    Webroot, an OpenText company
    Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
    Incentivized
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    Pros
    CrowdStrike
    • Proactive and comprehensive threat monitoring, mitigation and alerting
    • 24/7 threat response and escalation
    • Full incident response and support from start to finish
    • Excellent documentation and auditing
    Incentivized
    Read full review
    Webroot, an OpenText company
    • Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
    • Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
    • Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
    Incentivized
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    Cons
    CrowdStrike
    • There are some integration gaps with other tools. I wish it worked better with LevelBlue AlienVault
    • Playbooks can be less than intuitive
    • Difficult to communicate with support at times, offshore support has difficulties understanding the request.
    Incentivized
    Read full review
    Webroot, an OpenText company
    • It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
    • While the web based console is nice and easy to use, it could use a little better reporting.
    • If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.
    Incentivized
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    Likelihood to Renew
    CrowdStrike
    No answers on this topic
    Webroot, an OpenText company
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
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    Usability
    CrowdStrike
    CrowdStrike Falcon Complete Next-Gen MDR is a turnkey solution that is easy to deploy and operate, providing protection without requiring heavy internal management. The 24/7 coverage ensures continuous monitoring and response gives me peace of mind and allows me to focus on business issues. Integrating with Slack allows for timely alerts directly in existing workflows. Reporting is clear, concise, and easy to understand for both my teams and upper management. Support is generally OK and responsive, but as previously mentioned offshore comprehension issues can occur. Still, the overall quality and reliability of support is OK.
    Incentivized
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    Webroot, an OpenText company
    No answers on this topic
    Support Rating
    CrowdStrike
    No answers on this topic
    Webroot, an OpenText company
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
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    Alternatives Considered
    CrowdStrike
    CrowdStrike Falcon Complete Next-Gen MDR stands out against Palo Alto XDR to me by offering fully managed 24/7 MDR, which took the burden off my team. While Palo Alto XDR provided adequate protection and integration across network, cloud, and endpoints, it required a lot of in-team expertise for us to manage it. We changed to CrowdStrike Falcon Complete Next-Gen MDR because of its white-glove service, incident response, and support and much better ROI for us.
    Incentivized
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    Webroot, an OpenText company
    As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.
    Incentivized
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    Scalability
    CrowdStrike
    No answers on this topic
    Webroot, an OpenText company
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
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    Return on Investment
    CrowdStrike
    • So much less risk of costly malware and breaches
    • No training requirements for IT staff to manage the product, white glove service
    • More team productivity, one less thing for my team to manage
    Incentivized
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    Webroot, an OpenText company
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
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