TrustRadius: an HG Insights company

CrowdStrike Falcon Complete Next-Gen MDR vs. Sophos Intercept X

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrowdStrike Falcon Complete Next-Gen MDR

    Score10 out of 10
    N/ACrowdStrike Falcon® Complete Next-Gen MDR delivers 24/7 managed detection and response expertise, powered by the AI-native CrowdStrike Falcon® platform. Operating as an extension of customer teams, Falcon Complete Next-Gen MDR conducts advanced threat detection, investigation, and response around-the-clock and across all key attack surfaces including endpoint, cloud, identity, and critical third-party data. The service combines security expertise, threat hunting and security technology to…N/A

    Sophos Intercept X

    Score8.9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Pricing
    CrowdStrike Falcon Complete Next-Gen MDRSophos Intercept X
    Editions & Modules
    No answers on this topic
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    Offerings
    Pricing Offerings
    CrowdStrike Falcon Complete Next-Gen MDRSophos Intercept X
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is for a 3-year commitment. Government and Education pricing available.
    More Pricing Information
    Community Pulse
    CrowdStrike Falcon Complete Next-Gen MDRSophos Intercept X
    Considered Both Products
    CrowdStrike
    No answer on this topic
    Sophos
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    17 Answers
    Features
    CrowdStrike Falcon Complete Next-Gen MDRSophos Intercept X
    Endpoint Security
    Comparison of Endpoint Security features of CrowdStrike Falcon Complete Next-Gen MDR and Sophos Intercept X
    Feature
    CrowdStrike Falcon Complete Next-Gen MDR
    -
    Ratings
    Sophos Intercept X
    8.9
    18 Ratings
    4% above category average
    Anti-Exploit Technology00 Ratings7.118 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.018 Ratings
    Centralized Management00 Ratings10.018 Ratings
    Hybrid Deployment Support00 Ratings8.03 Ratings
    Infection Remediation00 Ratings10.018 Ratings
    Vulnerability Management00 Ratings8.44 Ratings
    Malware Detection00 Ratings10.018 Ratings
    Best Alternatives
    CrowdStrike Falcon Complete Next-Gen MDRSophos Intercept X
    Small Businesses
    No answers on this topic
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    ESET PROTECT
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrowdStrike Falcon Complete Next-Gen MDRSophos Intercept X
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (35 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CrowdStrike Falcon Complete Next-Gen MDRSophos Intercept X
    Likelihood to Recommend
    CrowdStrike
    Well, that's an easy one to answer... it's very well suited to all aspects of our operation. In our office network environment, I've been able to trust CrowdStrike Falcon Complete Next-Gen MDR to catch several inadvertent malware downloads by end users that were not paying attention. I don't have any experience with scenarios where CrowdStrike Falcon Complete Next-Gen MDR is inappropriate to deploy
    Incentivized
    Read full review
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
    Read full review
    Pros
    CrowdStrike
    • Proactive and comprehensive threat monitoring, mitigation and alerting
    • 24/7 threat response and escalation
    • Full incident response and support from start to finish
    • Excellent documentation and auditing
    Incentivized
    Read full review
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
    Read full review
    Cons
    CrowdStrike
    • There are some integration gaps with other tools. I wish it worked better with LevelBlue AlienVault
    • Playbooks can be less than intuitive
    • Difficult to communicate with support at times, offshore support has difficulties understanding the request.
    Incentivized
    Read full review
    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    Likelihood to Renew
    CrowdStrike
    No answers on this topic
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    Usability
    CrowdStrike
    CrowdStrike Falcon Complete Next-Gen MDR is a turnkey solution that is easy to deploy and operate, providing protection without requiring heavy internal management. The 24/7 coverage ensures continuous monitoring and response gives me peace of mind and allows me to focus on business issues. Integrating with Slack allows for timely alerts directly in existing workflows. Reporting is clear, concise, and easy to understand for both my teams and upper management. Support is generally OK and responsive, but as previously mentioned offshore comprehension issues can occur. Still, the overall quality and reliability of support is OK.
    Incentivized
    Read full review
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    Support Rating
    CrowdStrike
    No answers on this topic
    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
    Read full review
    Implementation Rating
    CrowdStrike
    No answers on this topic
    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
    Read full review
    Alternatives Considered
    CrowdStrike
    CrowdStrike Falcon Complete Next-Gen MDR stands out against Palo Alto XDR to me by offering fully managed 24/7 MDR, which took the burden off my team. While Palo Alto XDR provided adequate protection and integration across network, cloud, and endpoints, it required a lot of in-team expertise for us to manage it. We changed to CrowdStrike Falcon Complete Next-Gen MDR because of its white-glove service, incident response, and support and much better ROI for us.
    Incentivized
    Read full review
    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
    Read full review
    Return on Investment
    CrowdStrike
    • So much less risk of costly malware and breaches
    • No training requirements for IT staff to manage the product, white glove service
    • More team productivity, one less thing for my team to manage
    Incentivized
    Read full review
    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
    Read full review
    ScreenShots

    Sophos Intercept X Screenshots

    Product screenshotProduct screenshotProduct screenshot