CrowdStrike Falcon Complete Next-Gen MDR vs. ESET PROTECT

Well, that's an easy one to answer... it's very well suited to all aspects of our operation. In our office network environment, I've been able to trust CrowdStrike Falcon Complete Next-Gen MDR to catch several inadvertent malware downloads by end users that were not paying attention. I don't have any experience with scenarios where CrowdStrike Falcon Complete Next-Gen MDR is inappropriate to deploy

Incentivized

Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.

• Proactive and comprehensive threat monitoring, mitigation and alerting
• 24/7 threat response and escalation
• Full incident response and support from start to finish
• Excellent documentation and auditing

Incentivized

• ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
• It's easy to install, configure (default settings are great for just about everyone), and update.
• ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!

Incentivized

• There are some integration gaps with other tools. I wish it worked better with LevelBlue AlienVault
• Playbooks can be less than intuitive
• Difficult to communicate with support at times, offshore support has difficulties understanding the request.

Incentivized

• Price a little expensive - ESET is a great product, but it is priced at a high price and in a market as competitive as antivirus and security tools, this can weigh in the balance.
• Complexity in creating rules - it's quite complex to create rules in ESET, you end up wasting some time on it, it could be more intuitive.

Incentivized

I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.

Incentivized

CrowdStrike Falcon Complete Next-Gen MDR is a turnkey solution that is easy to deploy and operate, providing protection without requiring heavy internal management. The 24/7 coverage ensures continuous monitoring and response gives me peace of mind and allows me to focus on business issues. Integrating with Slack allows for timely alerts directly in existing workflows. Reporting is clear, concise, and easy to understand for both my teams and upper management. Support is generally OK and responsive, but as previously mentioned offshore comprehension issues can occur. Still, the overall quality and reliability of support is OK.

Incentivized

Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities.

Incentivized

Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.

Incentivized

Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.

Incentivized

CrowdStrike Falcon Complete Next-Gen MDR stands out against Palo Alto XDR to me by offering fully managed 24/7 MDR, which took the burden off my team. While Palo Alto XDR provided adequate protection and integration across network, cloud, and endpoints, it required a lot of in-team expertise for us to manage it. We changed to CrowdStrike Falcon Complete Next-Gen MDR because of its white-glove service, incident response, and support and much better ROI for us.

Incentivized

The two
main competitors We compared ESET PROTECT against was Bitdefender and Withsecure:

·
Performance: ESET PROTECT was the lowest performance compared to other competitors.

·
Console/dashboard: ESET PROTECT had the most intuitive UI, had great automation features and is the only
one that has an on prem option.

·
Security:
Bitdefender was the strongest but only by a few % but due to the cost being
double there was no way our management would accept the cost difference.

Incentivized

• So much less risk of costly malware and breaches
• No training requirements for IT staff to manage the product, white glove service
• More team productivity, one less thing for my team to manage

Incentivized

• My computer operation improved drastically so it was very effective in business execution.
• I think it is a very easy software to introduce to small and medium-sized businesses at a reasonable price.
• Even in license management, you will receive an email as soon as possible, so you can handle the renewal procedure in a lot of time.

Incentivized