CrowdSec vs. Zscaler Internet Access

Since I've only used CrowdSec in a homelab/small-medium sized business setup, that's really the only market I can safely recommend it and say it's well suited for, because I don't know how much it would cost to run it in an enterprise environment. I've heard some pricing and how they plan on rolling out a subscription model, but it's still in talks. Either way, if you have publicly exposed web applications hosted locally or on a virtual private server, then CrowdSec should be part of every virtual machine and/or network. Even with the lmited number of filter you get out of the free subscription, it provides a nice layer of constantly updated data,

Incentivized

It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.

Incentivized

• Provides great integrations with tools you already use, such as fail2ban, Cloudflare, WordPress, NGINX, Linux Firewalls, etc.
• Lightweight agents can run on individual servers and report to a main security engine so that if there's an attack on one server and a block is implemented, the entire network can be protected
• There are a lot of ways to receive alerts and store logs
• CrowdSec Central API is a nice way to manage everything externally

Incentivized

• Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
• Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.

Incentivized

• Getting CrowdSec to run on OPNsense can be a challenge, but that's also a limitation of the OS
• You can only subscribe to a couple of feeds before paying an unknown amount of money that's part of their "Enterprise" package. So, there could be better transparency.

Incentivized

• The logs feel kind of lack luster
• When issues are arising with SSL Inspection, logs show everything working despite end user experience
• Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.

Incentivized

There are often performance issues reported

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.

Incentivized

• It flat-out blocks malicious IPs from accessing any PC on my network.
• It's free-tier makes this a no brainer to implement

Incentivized

• Has allowed us to remove other products that were suboptimal
• Saved us money overall by stacking it with other Zscaler products
• Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices

Incentivized