Cross Identity (formerly Ilantus) is presented as a comprehensive Identity & Access Management Solution, with SSO, web access management, and related features such as shared app login (multiple employees can use a single license during different sessions, and yet protect the app password from all the users).
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Dashlane Password Manager
Score 8.9 out of 10
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Dashlane is a credential manager that secures every credential, every user, and every employee device to proactively protect against breaches. Brands worldwide can use Dashlane to stay ahead of evolving threats.
Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.
Dashlane Password Manager works really well for situations where we need to share access to client portals or government filing sites, since multiple people can log in without ever seeing the actual password and we can cut off access right away when it’s no longer needed. It is also great for onboarding and offboarding since new hires or interns can get the logins they need quickly and we don’t have to pass around spreadsheets. Another strong use case is meeting compliance expectations because it shows clients we are serious about security and password hygiene. Where it’s less useful is in environments that already use single sign-on since that already centralizes access and makes Dashlane Password Manager feel redundant. It can also be a little frustrating if you rely heavily on mobile since the autofill doesn’t always work smoothly across different apps.
Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.
Dashlane Password Manager is great for the price. Some feature sets of competitors are lacking, but I'm happy with what we get for the spend. We are a small enough company that I can walk people through the steps, and it isn't something that comes up enough to complain about. Password generation, storage and use are all great.
Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
I use Proton Pass in my personal life as part of the Proton suite of products, and it's a fantastic, lightweight, and robust service. I personally prefer supporting a solid, privacy, freedom focused company with my personal money, but as far as comparing goes, I'd say Dashlane wins the intuitive interface battle with ProtonPass (not that it's terrible), but ProtonPass wins for listening to customers and developing a dedicated desktop application. As for the comparison with LastPass, I think LastPass might nudge out Dashlane for the intuitive score, but they are practically both at the same level in every way. I'd be happy to use either one
