CRMdesk vs. Manhattan Active® Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
CRMdesk | Score8 out of 10 | N/A | CRMdesk is a help desk portal with a hosted knowledge base and ticket management capability. | $49 per month |
Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| CRMdesk | Manhattan Active® Customer Engagement | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| CRMdesk | Manhattan Active® Customer Engagement | |
|---|---|---|
| Small Businesses | Help Scout Score7.9 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | LiveAgent Score9.7 out of 10 | Braze Score8.9 out of 10 |
| Enterprises | Front Score7.1 out of 10 | SAP Service Cloud Score8.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| CRMdesk | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | - | 8.0 |
| CRMdesk | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots |