Cheetah Digital Customer Engagement Suite (discontinued) vs. CRM.COM

Cheetah Digital Customer Engagement Suite (discontinued)

CRM.COM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cheetah Digital Customer Engagement Suite (discontinued)	Score 8.0 out of 10	N/A	The Cheetah Digital Marketing Suite (formerly the Experian Marketing Suite) provided cross-channel campaign management as well as real-time offers, messaging, and engaging interactions. The product is discontinued, and is no longer available.	N/A
CRM.COM	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	CRM.COM is an enterprise level Subscription Billing and eWallet-based Rewards SaaS platform that powers the membership economy and allows the brand to shift the customer relationship from transactional to membership. CRM.COM powers the technology and business model required to run the membership model, providing 4 products that can be set up as a stepped journey: Identity Management: Onboarding and customer management with omni channel self service…	N/A

Pricing

Cheetah Digital Customer Engagement Suite (discontinued)

CRM.COM

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Cheetah Digital Customer Engagement Suite (discontinued)	CRM.COM
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

Optional

Additional Details

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The CRM.COM SaaS Pricing is on a monthly basis plus some one-off set up fees (if required) based on the project's requirements and complexity. The monthly fees are per-subscriber per and can differ according to the selected add-ons, wallet fees (if any) and number of active subscribers.

More Pricing Information

Community Pulse
	Cheetah Digital Customer Engagement Suite (discontinued)	CRM.COM

User Ratings
	Cheetah Digital Customer Engagement Suite (discontinued)	CRM.COM
Likelihood to Recommend	7.1 (0 ratings)	- (0 ratings)
Support Rating	6.8 (0 ratings)	- (0 ratings)

User Testimonials
	Cheetah Digital Customer Engagement Suite (discontinued)	CRM.COM
Likelihood to Recommend	Cheetah DMS works as a central hub for your online customers. You are able to test and measure different marketing campaigns on a variety of channels (programmatic, e-mail, etc). It's useful for big companies that work across the whole online spectrum and are not niche players. Also, the cost makes it impossible for a small player to acquire this product. Incentivized Gabriela Band Sales Specialist Read full review	No answers on this topic
Pros	It offers social media tracking, which is a big competitive advantage against its rivals. Email targeting options are better than MailChimp. Good price. Incentivized Gabriela Band Sales Specialist Read full review	No answers on this topic
Cons	I would love more ability to create programmatic campaigns that follow customers on a lifecycle. Continue to improve the user interface to make all features more usable to their users. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Cheetah has never been known for its customer service and the few times I had to contact the answers I got were either incomplete or not really useful for the problem I was having at the moment. I think there is a lot of room for improvement in this aspect. Incentivized Gabriela Band Sales Specialist Read full review	No answers on this topic
Alternatives Considered	They are very comparable to each other. Cheetah is a little more user-friendly and the customer service is much better, but Responsys had more features that I liked to use. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	Email production made easier. Dynamic content for multiple products. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots	Cheetah Digital Customer Engagement Suite (discontinued) Screenshots	CRM.COM Screenshots