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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crestron XiO

    Score7 out of 10
    N/ACrestron, headquartered in New Jersey, offers Crestron XiO, an Internet of Things (IoT) device management platform which provides automated hardware patching and firmware updates, device connectivity and condition monitoring, and analytics platform for tracking device usage.

    $1

    Per Room Per Month

    ThingWorx

    Score8 out of 10
    N/AThingWorx is an IoT and machine-to-machine (M2M) development platform acquired by PTC in 2014 and merged with Axeda Machine Cloud in the same year, to expand PTC's development offerings.N/A
    Pricing
    Crestron XiOThingWorx
    Editions & Modules
    API Access
    $1.00
    Per Room Per Month
    Endpoint Management
    $3.00
    Per Room Per Month
    Support
    $4.00
    Per Room Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Crestron XiOThingWorx
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Crestron XiOThingWorx
    Considered Both Products
    Crestron Electronics
    No answer on this topic
    PTC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Crestron XiOThingWorx
    Internet of Things
    Comparison of Internet of Things features of Crestron XiO and ThingWorx
    Feature
    Crestron XiO
    7.5
    1 Ratings
    6% below category average
    ThingWorx
    7.9
    7 Ratings
    1% below category average
    IoT Device Management8.01 Ratings8.57 Ratings
    Device Security7.01 Ratings7.97 Ratings
    IoT Data Management8.01 Ratings7.56 Ratings
    IoT Analytics7.01 Ratings7.37 Ratings
    IoT Integration00 Ratings8.17 Ratings
    Best Alternatives
    Crestron XiOThingWorx
    Small Businesses
    AWS IoT Core
    Score9.9 out of 10
    AWS IoT Core
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    AWS IoT Core
    Score9.9 out of 10
    AWS IoT Core
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Crestron XiOThingWorx
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.7
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Crestron XiOThingWorx
    Likelihood to Recommend
    Crestron Electronics
    XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem
    Incentivized
    Read full review
    PTC
    It is well suited for situations where you require an end-to-end platform for pushing code and managing data and security of the IoT application. However, it is not well suited for the case when you want to scale the app up to many users and this requires more from the part of the product.
    Incentivized
    Read full review
    Pros
    Crestron Electronics
    • Scheduled re-boots and updates
    • I like the way the hierarchy can be set up
    • individually customizable group settings within the hierarchy
    • I like the capability of setting up background images for brand promotion or employee information
    Incentivized
    Read full review
    PTC
    • Asset Monitoring - quick and easy to deploy, can connect to the plant floor and get real-time data from devices.
    • Analytics - The TWX Analytics extension has a variety of analyses that can be done into any data source input into TWX.
    • Alerts notification - you can program alerts to be sent via email/SMS seamlessly.
    Incentivized
    Read full review
    Cons
    Crestron Electronics
    • I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
    • It would be nice to be able to link the IP address listed directly to their devices.
    • Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.
    Incentivized
    Read full review
    PTC
    • Advanced functionality in control and data visualization often requires additional coding from the user.
    • Support and tutorials provided are often lacking in detail or are not readily transferable.
    • Mashup development works poorly on small monitors or laptops.
    Read full review
    Likelihood to Renew
    Crestron Electronics
    XiO is a necessity when managing the large number of device our company has
    Incentivized
    Read full review
    PTC
    We started more than a year ago and do not plan to replace it
    Incentivized
    Read full review
    Support Rating
    Crestron Electronics
    No answers on this topic
    PTC
    Experienced and knowledgeable customer support executives, Thingworx is a very large product and contains a myriad of features which is not easy to remember without enough training or hands-on experience
    Incentivized
    Read full review
    Alternatives Considered
    Crestron Electronics
    No answers on this topic
    PTC
    Well-suited - multiple streams from many data sources, highly scalable application scenarios.Good for a quick test of internet of things (IoT) connectivity and for deploying access via the web. Smooth deployment, easy to couple to devices. Easy cooperation with Splunk, which we use also.
    Incentivized
    Read full review
    Return on Investment
    Crestron Electronics
    • being able to manage all my devices remotely saves us time/money
    • XiO reduces the need to have someone on-site/in person to manage my devices
    Incentivized
    Read full review
    PTC
    • Good for quick deployment of customer specific control of IoT
    • Good for quick test of IoT platform
    • Difficult to debug complicate system
    Incentivized
    Read full review
    ScreenShots