Crestron Fusion vs. Robin

If you are using a lot of Crestron equipment in your environment you really do need to deploy this management software

Incentivized

Robin is my benchmark for room displays. It effectively does what it is meant to do without additional fluff. The default theme is more than you'll ever really need, but customization is available. I just really wish there was a simpler way to remove check-in requirements for events. I would always recommend them first for most situations, but my company has a special use case that Robin, or any other competitors for that matter, have not been able to achieve yet.

Incentivized

• Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
• It has a decent ui and is easy to group and find assets. We arrange things by classroom.

Incentivized

• The integration to GSuite calendars is fantastic. Very simple and straightforward.
• The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you.

Incentivized

• It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
• It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.

Incentivized

• Cancelling out my reservation for the room if I miss the mark on check in.
• Not sure if it's a bug, but sometimes I have to repeat my reservation if I don't get it confirmed or have a notification of confirmation the first time.

It is easy to use and gives us all we need

Incentivized

Robin's UI is very well designed and modern which makes it a pleasure to use. Personally this a big factor for me enjoying a product and so I'm always happy to use Robin - moreover as a relatively new user the UI was quite quick to pick-up, whether that be using the online system or the Display app for rooms around the office.

Incentivized

I have rarely had to contact customer support, but when I have, they have provided quick answers to solve the problem I was having. The software is pretty easy to use and not too buggy, so I really haven't had the occasion to contact them needing support. And no users have ever had issues.

Incentivized

At the time Crestron fusion was the only software that would integrate well with the Crestron systems. Since we are fully Crestron site we needed a program that would help us to maintain and monitor all things Crestron.

Incentivized

N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a better alternative, regardless.

Incentivized

• Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
• It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.

Incentivized

• No more meeting room conflicts, better office space management
• Booking a room literally takes 2 clicks, very easy and quick - saves time for more important things
• We bought a bunch of iPads to display meeting information on each room and we need to remember to charge them every night

Incentivized