Crestron Fusion vs. Teem by Eptura

If you are using a lot of Crestron equipment in your environment you really do need to deploy this management software

Incentivized

Teem is well suited for hoteling desks and room booking.

Incentivized

• Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
• It has a decent ui and is easy to group and find assets. We arrange things by classroom.

Incentivized

• The UI is awesome.
• The ability to customize is cool.
• Integration across different platforms is good, too!

Incentivized

• It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
• It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.

Incentivized

• The Outlook plug-in crashes my computer from time to time.

Incentivized

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

At the time Crestron fusion was the only software that would integrate well with the Crestron systems. Since we are fully Crestron site we needed a program that would help us to maintain and monitor all things Crestron.

Incentivized

I've been using Teem for a little over a year, and it works well as a product. I haven't investigated other products that do the same thing, but I need to. That being said, Teem's customer service is awesome. So the tool would have to be fairly impressive for me to entertain a switch

Incentivized

• Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
• It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.

Incentivized

• Teem has made it much easier to find rooms in a pinch, so that has reduced a lot of time for users.
• Teem has made it much easier for us to track all guests coming into the building and vastly improved our tracking/reporting.
• On the downside, it has been expensive adding new conference rooms due to the cost of hardware which can be pretty negative.

Incentivized