Crestron Mercury vs. GoTo Meeting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crestron Mercury
Score 6.0 out of 10
N/A
Crestron, headquartered in New Jersey, offers the Crestron Mercury line of conference phones, a tabletop solution providing voice capabilities along with other collaboration features for the conference room.N/A
GoTo Meeting
Score 8.1 out of 10
N/A
From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.
$12
Per Organizer / Per Month for 150 Participants [billed annually]
Pricing
Crestron MercuryGoTo Meeting
Editions & Modules
No answers on this topic
Professional
$12.00
Per Organizer / Per Month for 150 Participants [billed annually]
Business
$16.00
Per Organizer / Per Month for 250 Participants [billed annually]
Enterprise
Custom Pricing
3,000 Participants
Offerings
Pricing Offerings
Crestron MercuryGoTo Meeting
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.
More Pricing Information
Community Pulse
Crestron MercuryGoTo Meeting
Features
Crestron MercuryGoTo Meeting
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.1
Ratings
2% above category average
High quality audio00 Ratings8.80 Ratings
High quality video00 Ratings8.70 Ratings
Low bandwidth requirements00 Ratings7.10 Ratings
Mobile support00 Ratings8.00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.2
Ratings
3% above category average
Desktop sharing00 Ratings8.20 Ratings
Whiteboards00 Ratings8.10 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.1
Ratings
2% below category average
Calendar integration00 Ratings8.00 Ratings
Meeting initiation00 Ratings8.40 Ratings
Integrates with social media00 Ratings7.70 Ratings
Record meetings / events00 Ratings8.10 Ratings
Slideshows00 Ratings8.10 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.2
Ratings
0% above category average
Live chat00 Ratings8.30 Ratings
Audience polling00 Ratings8.10 Ratings
Q&A00 Ratings8.40 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Crestron Mercury
-
Ratings
GoTo Meeting
8.1
Ratings
0% below category average
User authentication00 Ratings8.00 Ratings
Participant roles & permissions00 Ratings8.20 Ratings
Confidential attendee list00 Ratings8.20 Ratings
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Crestron MercuryGoTo Meeting
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Score 10.0 out of 10
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Score 7.1 out of 10
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Cisco Headsets
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Score 9.1 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
Cisco Headsets
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Score 9.1 out of 10
Webex Meetings
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Score 8.4 out of 10
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User Ratings
Crestron MercuryGoTo Meeting
Likelihood to Recommend
10.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
7.5
(0 ratings)
Usability
-
(0 ratings)
5.0
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
7.6
(0 ratings)
Online Training
-
(0 ratings)
7.3
(0 ratings)
Implementation Rating
-
(0 ratings)
8.9
(0 ratings)
Configurability
-
(0 ratings)
4.5
(0 ratings)
Ease of integration
-
(0 ratings)
3.0
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
4.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Crestron MercuryGoTo Meeting
Likelihood to Recommend
It is well suited for small to medium sized conference room where video calls with your own device can be utilized. The Mercury essentially allows you to use any communication platform that you currently are using on your own devices. Works well as a stand alone speaker phone as well
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Microsoft Teams has always given us issues if we run an extensive meeting with more than 30 participants. Often, HR would train many people at once, and call quality would degrade or crash. This provides a good alternative when Teams is not working correctly, but we must continue orientation or training. It is inappropriate for all meetings since we are embedded in the Microsoft ecosystem, and Teams integrates well with SharePoint.
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Pros
  • The interface is simple to use and intuitive
  • The speaker and mic provide ample coverage
  • Everything you need for a basic conference room is included
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  • Calendar Scheduling: It prepares us for all meetings, automatically sends reminders, and ensures we never miss a meeting.
  • Ease of Scheduling: Scheduling a meeting is straightforward and saves us a lot of time.
  • The screen-sharing feature allows us to present documents and plans effortlessly during client calls.
  • We use the recording feature extensively for training purposes, especially for the onboarding of new members.
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Cons
  • Camera functionality
  • there is no option for PTZ cameras
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  • Lack of security updates (Not sure if they are taking care of but they should make users aware of it frequently)
  • Brand recognition improvement (Specifically in the US market where many customers still prefer Zoom)
  • Many prospects still consider GoTo as a legacy platform compared to Meet, Teams, Zoom. This is not a missing feature but GoTo team should really position themselves as innovative rather than pre-existing perceived notion of being legacy.
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Likelihood to Renew
Ease of use and simple features. Intuitive user interface.
Read full review
We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
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Usability
No answers on this topic
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
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Reliability and Availability
No answers on this topic
This application has always been available. Never an issue
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Performance
No answers on this topic
This application is fast. Loads fast, no stall
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Support Rating
No answers on this topic
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
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Implementation Rating
No answers on this topic
It was very easy and self-explanatory.
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Alternatives Considered
The Poly can use any video platform, but you have to pick only one. You do not have the ability to BYOD and use a different platform. Both the camera unit and the controller are connected to your network separately and sometime come un-paired and will not "speak" to each other and must be reset
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GoTo Meetings has no time limit for sessions with more than x attendees. GoTo Meetings provides an easy way to allow attendees to share their screens. GoTo Meeting does not require membership/license/registration attendees; they are not required to download the desktop application. They can attend from the web if they choose to do so.
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Return on Investment
  • It has allowed us to continue with hybrid working with remote customers or workers still working from home
  • being able to use my own device in a conference room for video calls help bring back together the workforce that has been able to return to the office onsite with those who are not.
  • Reduced travel when fully functioning options like are a great solution for meetings.
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  • It has improved the efficiency of our sales meetings, allowing us to close deals faster and with greater clarity.
  • There has been a 15% increase in our sales conversion rates.
  • The ability to effectively conduct in-house training has improved team productivity and reduced costs associated with in-person training.
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ScreenShots

GoTo Meeting Screenshots

Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)