Crelate vs. Trakstar Hire

Crelate Talent is well suited for applicant management. It also works functionally well with other job boards and websites such as LinkedIn, Glassdoor, Indeed, ZipRecruiter, etc. Crelate Talent seems to be mainly used for a mid- to large-scale business rather than a small business, for an applicant tracking system, as the management features work best with an existing candidate pool.

Incentivized

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that

Incentivized

• Drag and Drop - easy to move candidates through the recruitment process.
• Intuitive- easy to learn and manage.
• Interfaces well with emailing and texting.
• Built in support for MS Word.
• Knowledgeable support.
• Supports telephone click-to-dial.
• Easy to cross reference contact records using "@" symbol - very nice feature.
• Easy to import resumes and contacts through multiple solutions.

Incentivized

• There's a "social footprint" kind of feature that scrubs popular social media tools for content, and aggregates this on the candidate page for a complete view of the candidate's personal brand. That was neat.
• The email and calendar integration was well done. Most people want simple communications (the ability to respond to a candidate from the email client on your mobile device, without the hassle of logging into a platform). The ability to discreetly communicate with the candidates, while maintaining the tags and communications thread on the candidates page was gold. It reminded me a lot of central desktop by how smartly it was executed.
• Increasing reach by blasting the job to multiple job boards (this was included in one of the subscriptions). Great timesaver.

Incentivized

• Would love the option to add profile pictures

Incentivized

• Once you activate a sponsored job post, it "appears" to stay live, even if the sponsorship ends. Makes it difficult to see what's live and to track spend.
• Doesn't link with our HRIS (Paycor)
• Wish there was a better method to create a formal application besides the questionnaire option.

Incentivized

It works, but not sure that it's the best/we might try out alternatives first.

Incentivized

We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.

Incentivized

Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.

Incentivized

Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.

Incentivized

The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.

Incentivized

My two favorite systems are Crelate and Recruitee.

• From my experience, Crelate is the best full-service database because it allows you to track Business Development and candidate activity
• Recruitee is very effective as an applicant tracking system

Incentivized

Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.

Incentivized

• Can more easily organize our candidates and we have a lot of info at our fingertips - this translates to quicker processes which is positive
• We keep all our notes on Crelate - very useful for the whole team to see
• We have multiple team members scheduling so it really helps to see all the emails that have gone out, to ensure there's no overlap

• There has not been a high enough return on investment from Recruiterbox to know if the results shown during recruitment have been adequate.
• Recruiterbox represents an improvement in our ROI of 3, and was previously at 2, which equates to 100% more profit for the company. It is still low, but may eventually increase.

Incentivized