CrashPlan vs. Spanning Backup

This is a great Cloud backup solution. The cost is low, the bandwidth is managed well within the application, and the footprint for the client on a machine is very small and provides a notification menu icon with info about what is happening now or very recently. This does not backup to anything locally, so if that is a requirement, it will not meet that need. It used to be able to backup from one machine to another remote machine at one time, but now it is only cloud-based.

Incentivized

The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.

Incentivized

• Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
• With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
• Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
• Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.

Incentivized

• Perpetual email and file backups.
• No limits on backup volume, capacity or file types.
• Excellent Management Console for Administrative users.
• End-user access available for self-management.
• Easy to enable and disable various accounts for backup.
• Easy to restore emails and files from one account to another.

Incentivized

• The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
• While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
• The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
• Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
• Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
• While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.

• Thus far, Spanning has completely fulfilled all of our backup needs, and we are completely satisfied.
• While we haven't needed technical support yet, we were told that this is conducted via email rather than via phone.

No other product works as well.

Overall, it is simple to use, lightweight, and effective.

Incentivized

It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.

Incentivized

Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.

Incentivized

I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

Incentivized

Very easy to follow the install guide.

CrashPlan (in my specific case the CrashPlan Pro or CrashPlan for Small Business (there seems to be somewhat of an ongoing identity crisis with the products) is significantly lower overhead, in terms of cost and complexity, when compared to the other two products I have evaluated/used. The downsides are that it is also significantly less functional than the other products. CrashPlan is, as I have said a good value simple point solution.

Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.

Incentivized

• Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
• Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
• We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.

Incentivized

• No longer dedicating a resource to manual efforts.
• Less work and money if disaster recovery is needed compared to Salesforce.

Incentivized