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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrashPlan

    Score7.7 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Keepit

    Score9.8 out of 10
    N/AThe Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and…N/A
    Pricing
    CrashPlanKeepit
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CrashPlanKeepit
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    CrashPlanKeepit
    Considered Both Products
    CrashPlan
    No answer on this topic
    Keepit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    53 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    50 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    52 Answers
    Features
    CrashPlanKeepit
    Data Center Backup
    Comparison of Data Center Backup features of CrashPlan and Keepit
    Feature
    CrashPlan
    8.3
    1 Ratings
    0% below category average
    Keepit
    7.7
    19 Ratings
    14% below category average
    Universal recovery9.01 Ratings00 Ratings
    Instant recovery9.01 Ratings00 Ratings
    Recovery verification9.01 Ratings00 Ratings
    Business application protection7.01 Ratings00 Ratings
    Multiple backup destinations8.01 Ratings00 Ratings
    Incremental backup identification7.01 Ratings00 Ratings
    Backup to the cloud8.01 Ratings00 Ratings
    Flexible deployment8.01 Ratings00 Ratings
    Management dashboard9.01 Ratings7.418 Ratings
    Platform support8.01 Ratings00 Ratings
    Retention options9.01 Ratings7.718 Ratings
    Encryption00 Ratings8.017 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of CrashPlan and Keepit
    Feature
    CrashPlan
    8.0
    1 Ratings
    2% below category average
    Keepit
    7.6
    15 Ratings
    12% below category average
    Continuous data protection10.01 Ratings00 Ratings
    Replication8.01 Ratings00 Ratings
    Ransomware Recovery6.01 Ratings8.48 Ratings
    Operational reporting and analytics00 Ratings7.013 Ratings
    Malware protection00 Ratings7.59 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of CrashPlan and Keepit
    Feature
    CrashPlan
    -
    Ratings
    Keepit
    8.4
    25 Ratings
    8% below category average
    SaaS Product Integration00 Ratings8.724 Ratings
    Multiple Data Restoration Options00 Ratings8.525 Ratings
    Data Auditing and Search00 Ratings8.024 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings8.320 Ratings
    Best Alternatives
    CrashPlanKeepit
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Backupify
    Score10 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Spanning Backup
    Score8.6 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Veeam Backup for Azure
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrashPlanKeepit
    Likelihood to Recommend
    8.1
    (84 ratings)
    8.9
    (44 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    8.4
    (6 ratings)
    Usability
    9.0
    (4 ratings)
    9.1
    (4 ratings)
    Support Rating
    5.0
    (8 ratings)
    9.2
    (4 ratings)
    Implementation Rating
    9.7
    (2 ratings)
    9.2
    (3 ratings)
    User Testimonials
    CrashPlanKeepit
    Likelihood to Recommend
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Keepit
    The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.
    Incentivized
    Read full review
    Pros
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Keepit
    • Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
    • Being able to backup multiple tenants/platforms from a single interface is awesome.
    • The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
    • The interface is very intuitive and easy to navigate, it hides an awful lot of power
    Incentivized
    Read full review
    Cons
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Keepit
    • Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
    • Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.
    Incentivized
    Read full review
    Likelihood to Renew
    CrashPlan
    No other product works as well.
    Read full review
    Keepit
    If you're so surprised that the end of contract is already there and you can't remember a moment of issues... When no extra use cases are required... Why search the market if the pricing is also correct?
    Incentivized
    Read full review
    Usability
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Keepit
    Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.
    Incentivized
    Read full review
    Support Rating
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Keepit
    Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
    Incentivized
    Read full review
    Implementation Rating
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Keepit
    very easy and fast implementation
    Incentivized
    Read full review
    Alternatives Considered
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Keepit
    We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.
    Incentivized
    Read full review
    Return on Investment
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    Keepit
    • We don't need a lot of time setting up backups or monitoring them. Very time-efficient.
    • The restoration of data is very fast, so in the case of data loss, employees get their data back very fast.
    • It minimizes the risk of losing important data.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.

    Keepit Screenshots

    Screenshot of Login screenScreenshot of Connectors PageScreenshot of Configuration Pop Up for MicrosoftScreenshot of Job MonitorScreenshot of Restore Pop Up