Craft.io vs. Frill

Craft.io is well suited for medium to large digital product teams that have some experience with the tools and features of the agile and lean models. Users that are new to those methodologies can have some difficulties understanding the platform. It is less appropriate for small projects too. It's a great tool but I think you can shape a project management tool to your needs in theses cases and it will work better.

Incentivized

Frill is well suited for beginner or mid-level startups looking to get customer feedback on their products. If a business has a really well-suited product pipeline filled with features and is confused which one to build first, Frill is a really nice platform/product to have. You can get direct customer feedback and you can finally work on things that matter the most. It is less appropriate for someone who doesn't have a big product feature pipeline or roadmap in their mind.

Incentivized

• 'Sync' usually works flawlessly in syncing my artboards to Invision. Once you set up the plugin, I can easily forget about tinkering with any of the settings - it just 'works'.
• 'Library' is pretty great for generating a style guide from my design doc. Clicking one button makes magic happen, and creates a super succinct document for me to share between teammates and other teams.
• 'Data' also works wonders when trying to approximate 'real' data into a static design. It turns the painful job of having to fill in designs with 'real-world' data a piece of cake. It helps me validate rough designs using an actual approximation of real content.

Incentivized

• The announcement section is really good. I can add images, edit the text and announce something important.
• The roadmap section where we could tag them as per the stage the feature is in. Example: In progress, shipped, etc.
• Ability for user to upvote on their favorite ideas.

Incentivized

• It has a great workflow, but it is very little customizable.
• The tool is not so easy to use, so you have to take a time to get to know it.

Incentivized

• They could have added more functionality like ideas section. May be a dedicated section where people can share bugs.
• Ability to collect feedback from different sources.
• Product change log section could also be good to have.

Incentivized

Responsive chat with founders to answer any questions you have.

Incentivized

Craft has a completely unique tool set that has functionality that really is not duplicated any where else in the industry. It cannot really be compared to any other tool I have had experience with, especially with the larger cloud infrastructure that Invision has built around their plugin and their platform.

Incentivized

• It was good for tying end-user feedback on the app store to feature requests and help justify investments.

Incentivized

• Direct customer feedback
• Working on features that matters the most
• Getting user validation instantly

Incentivized