cPanel vs. GoDaddy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cPanel
Score 10.0 out of 10
N/A
cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.
$15.99
per month for 1 account
GoDaddy
Score 9.0 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$6.99
per month with an annual term
Pricing
cPanelGoDaddy
Editions & Modules
cPanel Solo
$15.99
per month for 1 account
Admin
$24.99
per month up to 5 accounts
Pro
$35.99
per month up to 30 accounts
Premier (on cloud)
$53.99
per month up to 100 accounts
Premier (on metal)
$53.99
per month up to 100 accounts
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
Offerings
Pricing Offerings
cPanelGoDaddy
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
cPanelGoDaddy
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cPanelGoDaddy
Small Businesses
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Score 9.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
NinjaOne
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Score 9.0 out of 10
10Web
10Web
Score 5.1 out of 10
Enterprises
VMware vCenter
VMware vCenter
Score 8.7 out of 10
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Adobe Experience Manager
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
cPanelGoDaddy
Likelihood to Recommend
9.2
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
7.0
(0 ratings)
10.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.3
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
cPanelGoDaddy
Likelihood to Recommend
I would recommend cPanel as it is a good tool for a medium-sized business. The licensing costs can be a bit high but you mostly get what you pay for. If you have a bit more of a large or complex web site/structure, there is a bit of a learning curve for administrators. Once you know what you're doing, it does what it does very well.
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I have purchased domains through a few different sites over the years and the ones I purchased from other companies, I always had issues with. The ones I have purchased through GoDaddy were no problem at all. They have easy help pages that helps you set up step-by-step no matter where you will use your domain. I now only purchase them from GoDaddy. They also have coupon codes where you can sometimes get them for 99 cents, especially if you are a new user.
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Pros
  • cPanel nicely organizes functions into categories on its main first screen for easy location.
  • cPanel works nativity with WHM (Web Host Manager) to easily create new web hosting accounts.
  • cPanel integrates well with common website technologies like WordPress, Joomla, or Magento.
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  • Customer service is definitely number one here. The fact that they are open for calls 24/7 and have a great support team is a really nice thing to have when you aren't fully versed in all things domains/cpanel/email etc. They also usually answer quickly.
  • Ease of use throughout the website. It's made for the non web savvy individual, clear and instructive for proper usage.
  • I think they know their target market well and it's nice to see that their website shows just that.
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Cons
  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
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  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
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Likelihood to Renew
No answers on this topic
GoDaddy is the number one player in town. They have the most competitive and best pricing on everything from domain name registration to hosting packages that are very affordable. But of course due to inflation and everything going up in price today GoDaddy has raised their rates but nothing ever comes back down.
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Usability
Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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Reliability and Availability
No answers on this topic
They are also available. They never have any outages or anything that I've yet to experience.
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Performance
No answers on this topic
Like I said before they are the BEST! nothing slows them down.
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Support Rating
The documentation available for all cPanel features and functionality is vast, comprehensive, and covers all the basics required to manage the web site hosting environment. User support forums are very helpful, and are packed with years of content and comments answering any questions or answers I have ever had. When needed, direct customer support has been quick and efficient.
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I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
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Alternatives Considered
Really there aren't many options. There is a free one that I haven't used but from what I hear is that it is very limited on functionality. I also have tried Plesk, never bought but tried it. It seemed easier in a few things but also seemed more simplistic and I like my workflow with cPanel better and it works well with litespeed server.
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GoDaddy is able to be integrated from these various platforms. I haven't used much of other services such as Host Gator, but GoDaddy's relative ease of use makes it a relatively simple platform for your small business needs. It does not quite plug and play, but it's not too far off, either.
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Scalability
No answers on this topic
Their customer service is easily reachable. Someone is always available to help you at any given time 24 hours a day. They are simply the best in the whole wide world. They have the best engineers and support team. Whatever I need they are there to help and assist along the way every time.
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Return on Investment
  • Saved hundreds of hours of labor and expense due to the excellent backups of each site. Sites crash so backups are a must and this platform delivers.
  • Streamlined domain management allows me to quickly put up sites and profit.
  • Eliminated the cost of outsourcing monitoring websites with the tools inside the panel.
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  • Definitely a positive ROI because we are able to have a website to get information out there in addition to our social media pages. It brings everything together in one place. Companies with websites are way more credible than those without.
  • We are planning on hosting our online store through GoDaddy, as well, which will also increase our ROI.
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ScreenShots