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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Covetrus AVImark

    Score9.6 out of 10
    N/AAVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.N/A

    Weave

    Score8 out of 10
    N/AWeave in Lehi offers a suite of patient and practice management applications, designed to present an integration of hardware and software solutions to help medical practices and small businesses grow, retain, and communicate across the entire customer journey.N/A
    Pricing
    Covetrus AVImarkWeave
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Covetrus AVImarkWeave
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Covetrus AVImarkWeave
    Likelihood to Recommend
    7.1
    (3 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Covetrus AVImarkWeave
    Likelihood to Recommend
    Covetrus
    AVImark works for us. Yes, there are times when we wish it could do this or do that, but overall, it does exactly what we need it to. It is easy to use and easy to teach to people with no knowledge of any vet software and it is pretty user-friendly as well.
    Incentivized
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    Weave HQ
    Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave
    Incentivized
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    Pros
    Covetrus
    • Charting and chart interface are relatively user friendly
    • Information searches are thorough and effective
    • Scheduling calendar is easy to use and differentiate between types of appointments and doctors
    Incentivized
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    Weave HQ
    • VOIP Phone System
    • Automated Appointment Reminders
    • Phone Call Analytics
    • Flexible customization options for phone system and appointment reminders
    • Inbound customer phone call and text message management
    • Auto-reply via text message from missed call
    • Phone call recordings for quality control
    • Integrated Fax
    Incentivized
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    Cons
    Covetrus
    • Emails don't always send.
    • Sometimes can load very slowly.
    • Inventory over multi sites is never right.
    Incentivized
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    Weave HQ
    • Analytics and Reporting
    • Email Communications
    • System Reliability
    Incentivized
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    Usability
    Covetrus
    I find the program to be very user-friendly. This is software that is easy to use and understand. There are a number of shortcut keys that make it even easier to use. When teaching AVImark to new employees with zero veterinary experience, they pick up how to use AVImark quickly.
    Incentivized
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    Weave HQ
    No answers on this topic
    Alternatives Considered
    Covetrus
    AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.
    Incentivized
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    Weave HQ
    Better phone systems than Comcast. More streamlined and easier to use than Solutionreach with a more focused feature set. Integrates with Nextech. Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience
    Incentivized
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    Return on Investment
    Covetrus
    • We moved to a different credit card company and are saving $40K dollars in fees from what World Pay was charging us
    Incentivized
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    Weave HQ
    • Flexible control over phone system and call groups and routing
    • Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP
    • Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish)
    • Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times
    Incentivized
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    ScreenShots

    Weave Screenshots

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