Coverflex offers a variety of benefits and compensation tools for employees, including meal pay and spending budget management, a full digital insurance experience for health, personal accidents, life and pension insurance, a wallet, and the Flexpay on-demand payment solution.
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WEX Benefits
Score 4.4 out of 10
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WEX Benefits is a suite of benefits administration solutions, positioned to help employers provide healthcare benefit management for their employees.
It's perfect to have visibility on my credit, as all the payments are registered immediately and automatically. I just think it leaves room for confusion on managing the benefits area, as it's not that intuitive so you need to read all the forums to understand how it works. Overall, I really like it
If you are looking for a company that will be thorough in the substantiation process and will have the employee ready in the event they are audited, WEX is perfect. If you employees have a hard tolerating being asked multiple times to substantiate similar or same claims, this company is likely not for you.
In my experience, frequent denial of coverage to be later reversed
In my experience, poor complain processing rules
need PAPER checks to be sent if you need to reimburse them. PAPER! They don't accept credit cards. A credit card processing company that doesn't accept credit cards.
Because for some things, I think Coverflex is easy to use, has a good user experience and is quite straight forward.
But for some other areas, like the benefits area, it's not that intuitive and you need to investigate how to use it. Apart from this, is an easy platform.
We never really had one place for all of our HSA, FSA and COBRA needs. We used multiple vendors and our employees a variety of vendors and banks they could set up their accounts with. WEX really help simplify and uniforms the whole process and help streamline all HSA, FSA and COBRA processes
