Coverflex offers a variety of benefits and compensation tools for employees, including meal pay and spending budget management, a full digital insurance experience for health, personal accidents, life and pension insurance, a wallet, and the Flexpay on-demand payment solution.
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Employee Navigator
Score 8.4 out of 10
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Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.
It's perfect to have visibility on my credit, as all the payments are registered immediately and automatically. I just think it leaves room for confusion on managing the benefits area, as it's not that intuitive so you need to read all the forums to understand how it works. Overall, I really like it
Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets. Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.
Because for some things, I think Coverflex is easy to use, has a good user experience and is quite straight forward.
But for some other areas, like the benefits area, it's not that intuitive and you need to investigate how to use it. Apart from this, is an easy platform.
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
[Employee Navigator] knocks them out of the park and honestly isn't even in the same category as far as what it offers. In comparison Navigator is Windows 10 and Beacon is still on a dot matrix system.
Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
The CFO is happy with the no cost, and less downtime with people asking about benefits.