AppFolio Investment Manager vs. Covercy

Covercy has been the ultimate Investor Portal that we have utilized as an organization thus far. From the outstanding customer service that we continue to see, to the ease of use that the software provides both for our investors and us on the back end make it a no-brainer for continuing to partner together.

Incentivized

• $3 Million in FDIC Insurance Account protection is unsurpassed and highly attractive to our project managers and investors.
• The Onboarding of over 100 investors was simple and efficient using a spreadsheet import.
• The Technical Staff was very helpful and supportive during our startup phase and handled project startup delays beautifully.
• Covercy was able to handle member payouts that involved compilcated and varied bonus structures and 15 different income generating assets with varied investor contributors and we had great support in figuring out how to handle the profit distributions.
• The Covercy Account Managers were highly professional and a pleasure to work with.

Incentivized

• We need our investors to log in and see what offerings they are invested in.
• There is no way to add documents/photos in an organized manner.
• As a debt fund, we want to be able to showcase our offerings to our LP Portals.

Incentivized

Covercy's customer service team has been responsive when we call-in asking about features that were not present at the on-boarding stage. They appreciated our feedback and made improvements to the portal that were helpful to our investors. We had a client service rep that we could call and was responsive.

Incentivized

We've only used one other portal. There are features that I liked about the other platform. Most of which, I've already stated. Investors can add their own profile information. Being able to send emails with attachments. Covercy has better customer service. Your doc signing is better and works all the time vs the other, not working most of the time. The other platform had more sender fields available, which was a better investor experience

Incentivized

• The ROI I can provide is for time management. It saves us at least 2 days' worth of work each quarter on capital distributions alone, and at least 30 minutes on each report distribution. Not to mention the amount of time it saves us on fielding client questions regarding their capital because they can just log in and see everything on their portal.

Incentivized