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Coveragebook vs. Social Suite by Reputation.com

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coveragebook

    Score9 out of 10
    N/ACoveragebook is an online PR solution that automates the compilation of PR coverage books. Users input the url links of their online PR coverage, and Coveragebook pulls in screenshots, as well as website visits, social shares & Domain Authority from sources like SimilarWeb & Moz. Users can customize each coverage book by choosing to show/hide metrics, apply high impact backgrounds, add their own commentary, and then share online or print. Coveragebooks also stores all past…N/A

    Social Suite by Reputation.com

    Score9.4 out of 10
    N/AThe Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A
    Pricing
    CoveragebookSocial Suite by Reputation.com
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CoveragebookSocial Suite by Reputation.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    CoveragebookSocial Suite by Reputation.com
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    User Ratings
    CoveragebookSocial Suite by Reputation.com
    Likelihood to Recommend
    9.4
    (5 ratings)
    4.0
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (13 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    CoveragebookSocial Suite by Reputation.com
    Likelihood to Recommend
    Coveragebook
    Coveragebook is very well suited to preparing client reports. Links make it easy for clients to share the coverage within their companies by forwarding a link. The PDF reports also look great. There is an option to provide all the pages of a piece of coverage, or just the first, which is nice when a client is on one page of a multi-page article or product roundup. This way they don't have lots of extra pages that don't feature their product or brand.
    Incentivized
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    Reputation.com, Inc
    NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
    Incentivized
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    Pros
    Coveragebook
    • Makes a presentable looking PDF of media coverage
    • Allows users to edit and add information like coverage impressions as needed
    • Enables you to customize your report (including all pages of coverage, just the first page, uploading your own screenshot, editing metrics, adding client logo, etc.)
    Incentivized
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    Reputation.com, Inc
    • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
    • I really enjoy the "stream" feature and love the reports that NUVI creates.
    • The dashboards for each monitor is also very easy and friendly to use.
    Incentivized
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    Cons
    Coveragebook
    • The design template is relatively standard and doesn't leave much room for change.
    • The Coveragebook team is still working on how to improve the social share reporting function.
    Incentivized
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    Reputation.com, Inc
    • There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
    • It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
    • Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
    Incentivized
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    Likelihood to Renew
    Coveragebook
    No answers on this topic
    Reputation.com, Inc
    I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
    Read full review
    Usability
    Coveragebook
    No answers on this topic
    Reputation.com, Inc
    See my previous comments
    Read full review
    Support Rating
    Coveragebook
    I have had a few questions while using Coveragebook, some of which were answered in the FAQs, but others were not. I emailed customer support and had responses within one business day. (I'm in California and Coveragebook is in the UK, I believe.) All questions were answered to my satisfaction quickly.
    Incentivized
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    Reputation.com, Inc
    No answers on this topic
    Alternatives Considered
    Coveragebook
    We used to build coverage reports from scratch in PPT or send coverage links or PDFs of each piece of news to clients. Coveragebook is the first formal media coverage platform that we have used, and it suits all of our needs. It helps us save time, create great-looking reports, and present clients with detailed data about their media coverage.
    Incentivized
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    Reputation.com, Inc
    NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
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    Return on Investment
    Coveragebook
    • Quick and efficient tool to visually show the articles/webpages our company is mentioned in with high-level data for each site.
    Incentivized
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    Reputation.com, Inc
    • Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
    • ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
    • Happier clients - With greater efficiency comes faster turn around times and happier clients.
    Read full review
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