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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coupa

    Score7.9 out of 10
    N/ACoupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

    $549

    per year

    Fyle

    Score7.7 out of 10
    N/AFyle is an expense management solution built for finance teams. Fyle extracts data from receipts, attaches the invoice, and ensures constant compliance in real-time. Fyle's benefits: Expense tracking: Expenses can be submitted from everyday apps like Slack, WhatsApp, G suite, Outlook, and SMS. Automatic corporate card reconciliation: reconcile any card transaction, expense, or receipt in an audit-ready fashion without any manual intervention. Predictive…

    $74.95

    per month for 5 users (minimum)

    Pricing
    CoupaFyle
    Editions & Modules
    Premium Support
    $499+
    per year
    Verified
    $549
    per year
    Advanced
    $4800
    per year
    Registered
    Free
    Growth
    $14.99
    per month per user (minimum 5)
    Business
    $17.99
    per month per user (minimum 10)
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    CoupaFyle
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    CoupaFyle
    Considered Both Products
    Coupa Software
    No answer on this topic
    Fyle Technologies Pvt. Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    CoupaFyle
    Small Businesses
    No answers on this topic
    Dext
    Score9.8 out of 10
    Medium-sized Companies
    Precoro
    Score2.8 out of 10
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    GEP SMART
    Score7.3 out of 10
    Emburse Chrome River
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoupaFyle
    Likelihood to Recommend
    8.0
    (26 ratings)
    8.6
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CoupaFyle
    Likelihood to Recommend
    Coupa Software
    Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    Fyle is a much better software than traditional excel reports as it provides both a mobile app and desktop application. Though there is much room for improvement, it still can be rated higher for more users as it makes the process of claims processing and auditing much faster and easier as compared to handling physical bills and receipts. It has helped my organization to save on 2 man-months cost as well by reducing the redundant activities of automating bill submission through apis for common apps like UBER, OLA, etc.
    Incentivized
    Read full review
    Pros
    Coupa Software
    • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
    • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
    • We’ve been able to manage the implementation and maintenance with a very lean IT group.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    • Expense management
    • Submitting bills for Reimbursement
    • Approval process
    • Expense tracking
    • The ability to converse within the app. If the approver rejects, the requester can see the reason and type back their response/rectify and resubmit. All within the app.
    Incentivized
    Read full review
    Cons
    Coupa Software
    • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
    • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
    • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    • Calculate miles on the go
    • Bugs at time of submission
    • Not enough categories for expenses. More dropdowns would be helpful.
    Incentivized
    Read full review
    Likelihood to Renew
    Coupa Software
    I love using coupa but i'm not the decision maker in this regard.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    No answers on this topic
    Usability
    Coupa Software
    -Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    No answers on this topic
    Support Rating
    Coupa Software
    -Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    No answers on this topic
    In-Person Training
    Coupa Software
    The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    No answers on this topic
    Alternatives Considered
    Coupa Software
    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    Features wise both Zoho and Concur are equivalent to Fyle - may be they even offer more features. We picked Fyle particularly because: a) We are a small organization of less than 200 employees and were looking for a cloud based offering b) We had to keep our costs minimal without making major changes to our organization structure Fyle was most optimal that catered to all our requirements.
    Incentivized
    Read full review
    Return on Investment
    Coupa Software
    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Incentivized
    Read full review
    Fyle Technologies Pvt. Ltd
    • Saves so much time!
    • Makes it easier for everyone involved in the processes
    • Ease in releasing payments/reimbursements.
    Incentivized
    Read full review
    ScreenShots

    Coupa Screenshots

    Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.

    Fyle Screenshots

    Screenshot of Fyle's Gmail extension.Screenshot of the interface to create custom policies.Screenshot of where to detect policy violations automatically.Screenshot of some of Fyle's available analytics.Screenshot of Fyle's dashboard.