TrustRadius

Countly vs. Zoho Apptics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Countly
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals. Countly empowers companies of any size or location to grow their business by helping them securely process billions of…N/A
Zoho Apptics
Score 0.0 out of 10
N/A
Zoho Apptics is presented as a privacy-friendly product analytics. Users can see an app through its users' eyes, gather feedback, and track performance. Apptics' tools include crash reporting, remote configuration, and in-app updates to optimize app performance. Apptics's functionality supports apps whether they are built on Android, iOS, macOS, tvOS, watchOS, Windows, React Native, Flutter, or Unity. Using Apptics helps users to enhance their app, engage users, and…
$89
per month
Pricing
CountlyZoho Apptics
Editions & Modules
Countly Enterprise Edition
Personalized Plans
per month per data point
Countly Community Edition
Free Forever
Pro Plan
$89
per month
Offerings
Pricing Offerings
CountlyZoho Apptics
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCustomizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).Usage-based pricing is available with the Free Forever and Pro plan. Both the plans offer access to all features and have different limits for errors and engagements. A discount on the Pro plan is available for annual pricing.
More Pricing Information
Community Pulse
CountlyZoho Apptics
Best Alternatives
CountlyZoho Apptics
Small Businesses
Fullstory
Fullstory
Score 9.1 out of 10
Fullstory
Fullstory
Score 9.1 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 8.2 out of 10
Whatfix
Whatfix
Score 8.2 out of 10
Enterprises
Whatfix
Whatfix
Score 8.2 out of 10
Whatfix
Whatfix
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CountlyZoho Apptics
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
CountlyZoho Apptics
Likelihood to Recommend
Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.
Fedor Paretsky | TrustRadius Reviewer
Fedor Paretsky
Co-Founder/CEO
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No answers on this topic
Pros
  • It helps in understanding the user journey.
  • Customer attributes and persona is also a good feature.
  • Analytics & attribution as well real time user data.
Verified User
Anonymous
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No answers on this topic
Cons
  • Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
  • Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
  • Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.
Fedor Paretsky | TrustRadius Reviewer
Fedor Paretsky
Co-Founder/CEO
Read full review
No answers on this topic
Support Rating
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
Well, Countly is open-source. It got a very helpful community in its back that will surely help you on your projects. Countly is known for its mobile analytics and marketing platform for businesses. It excels at mobile data analysis and working directly with customers to boost engagement. Its main job in "user retention" is to assist you to comprehend custom activity in any component of your app and communicating that data to the server. Its user-friendly and well-designed app features improve consumer happiness. Unique features like in-app activity tracking and analysis can increase in-app usability and user experience, resulting in higher retention and income.
Nicolas Van Levi Buenviaje | TrustRadius Reviewer
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No answers on this topic
Return on Investment
  • Allowed me to understand my customer on a deeper level
  • Allowed me to tweak my content and sales pages
  • Allowed me to better understand my target market.
Verified User
Anonymous
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No answers on this topic
ScreenShots

Countly Screenshots

Screenshot of Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applicationsScreenshot of Dashboard - Visualise metrics that matter the most to your businessScreenshot of User Profiles - Explore your product analytics data with individual user detailScreenshot of Crashes - Always be on top of crashes and exceptions in your applications, and resolve them quicklyScreenshot of Funnels - Track step-by-step goal completion rates inside your applicationScreenshot of Performance Monitoring - Keep track of your applications' network requests, perform code level profiling

Zoho Apptics Screenshots

Screenshot of the dashboard used to monitor app performance, featuring crashes, user activity, and other metrics.Screenshot of the available SDKs.Screenshot of Apptics' privacy-first design with audit logs, user consent, role-based access, and privacy shields at the core.