Deltek Costpoint vs. Sage 100

Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.

For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system

Incentivized

• I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
• I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
• I also love that there are tons of reports that can be run to help with any projects.

Incentivized

• Simple to implement and use. Operation very intuitive so new employees are quickly trained.
• It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
• Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
• Scalable plenty of room to grow as the business grows without being bloated.
• Pricing is very reasonable.

Incentivized

• There were not enough dimensions for our project needs. We often had to combine fields, which resulted in a lot of project lines.
• I cannot stress enough how important it is to make reports easy to customize.
• Real-Time PTO balances would be helpful when running PTO reports.
• Needs a mobile app

Incentivized

• Database backend, Sage 100 relies on the ProvideX database, which has limited ODBC functionality
• Document management. Paperless Office is not a robust solution for Sage 100 and feels like an add-on.
• Support. Getting support is tricky, and you will usually have to work with your reseller/support partner.

Incentivized

The cost for our size company may be to high by the time we review, because when purchasing additional licenses on two separate occasions, only 3 months apart, there was a price increase.

Incentivized

I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.

Incentivized

For what we mainly use Deltek for it is a great system. The cost for licenses can become an issue because as a growing company we are in need of licenses from time to time and the process is very cumbersome.

Incentivized

Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.

Incentivized

The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?

We use a local software technology partner to help support our Sage100 needs. We do not need much assistance with Sage100. There are very few issues or questions.

Incentivized

It would be great if there were better training documents that could be downloaded without having to go through the DLZ.

Incentivized

We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.

Incentivized

Deltek Costpoint is really in a class by itself. There really aren't any true competitors that have project accounting as a staple of their software enterprise suite. Certain components of Costpoint might compete with large ERP systems but each one is unique to that particular industry whereas Costpoint works across all industries and is seamless.

Incentivized

We have used Foundation and it did not work out well, so we selected Sage 100 because the implementation and functionality was much better. We didn't have to keep coming up with workarounds or complications on Sage 100. Also the data security is better.

Incentivized

• Costpoint has made it possible for our business to get our invoices paid quickly and on time
• Costpoint has made it possible for our business to get a ISO audits cleared every year
• Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Incentivized

• Sage 100 has allowed us to better serve & manage our customers since we integrated it into our system in 1996. Since then, we have seen a lot of changes but, the consistent, simple layout has kept us re-newing our contract year after year.
• Ordering inventory has been easier than ever since we integrated inventory tracking. No more ordering too much or too little.

Incentivized