Deltek Costpoint vs. Deltek Ajera

Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.

Ajera is great for small firms in the AE industry. I would not use Ajera if you are not in the AE industry or if you are a very large company. It is the perfect software for those small companies that can not get the information they want from QuickBooks type softwares.

• I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
• I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
• I also love that there are tons of reports that can be run to help with any projects.

Incentivized

• Project cost management.

Incentivized

• There were not enough dimensions for our project needs. We often had to combine fields, which resulted in a lot of project lines.
• I cannot stress enough how important it is to make reports easy to customize.
• Real-Time PTO balances would be helpful when running PTO reports.
• Needs a mobile app

Incentivized

• They are working towards being browser agnostic. Ajera is still quite dependent on Internet Explorer's Runonce features for many functions.
• Developing custom SQL queries is quite difficult given the highly interdependent DB structure. No meaningful data dictionary is available.
• Their support department isn't always responsive.
• We'd like more options for electronic payments for AP/EFT.

Incentivized

The cost for our size company may be to high by the time we review, because when purchasing additional licenses on two separate occasions, only 3 months apart, there was a price increase.

Incentivized

For what we mainly use Deltek for it is a great system. The cost for licenses can become an issue because as a growing company we are in need of licenses from time to time and the process is very cumbersome.

Incentivized

The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?

It would be great if there were better training documents that could be downloaded without having to go through the DLZ.

Incentivized

Deltek Costpoint is really in a class by itself. There really aren't any true competitors that have project accounting as a staple of their software enterprise suite. Certain components of Costpoint might compete with large ERP systems but each one is unique to that particular industry whereas Costpoint works across all industries and is seamless.

Incentivized

The previous systems were essentially timesheet systems only with very basic accounting. It's mostly the accounting subsystem that made us select Ajera.

Incentivized

• Costpoint has made it possible for our business to get our invoices paid quickly and on time
• Costpoint has made it possible for our business to get a ISO audits cleared every year
• Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Incentivized

• Ajera has allowed our company to become more efficient when it comes to compiling project management reports.
• Ajera has allowed us to become more efficient when it comes to monthly invoicing.
• There is some initial downtime when we hire new project managers as many are not familiar with Ajera so we need to train them on the software and how to run reports, task management, budget management, etc.

Incentivized