PiiQ by Cornerstone vs. Trakstar Perform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PiiQ by Cornerstone
Score 8.7 out of 10
N/A
Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.
$8
per user per month
Trakstar Perform
Score 6.7 out of 10
N/A
Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.
$4,370
per year
Pricing
PiiQ by CornerstoneTrakstar Perform
Editions & Modules
PiiQ Performance
$8.00
per user per month
PiiQ Learning + Content
$8.00
per user per month
PiiQ Learning + Content & Performance
$15.00
per user per month
Trakstar
$4370.00
per year
Offerings
Pricing Offerings
PiiQ by CornerstoneTrakstar Perform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$1,000 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
PiiQ by CornerstoneTrakstar Perform
Features
PiiQ by CornerstoneTrakstar Perform
Learning Management
Comparison of Learning Management features of Product A and Product B
PiiQ by Cornerstone
6.6
Ratings
21% below category average
Trakstar Perform
-
Ratings
Course authoring6.00 Ratings00 Ratings
Course catalog or library6.80 Ratings00 Ratings
Player/Portal6.80 Ratings00 Ratings
Learning content6.60 Ratings00 Ratings
Mobile friendly7.90 Ratings00 Ratings
Progress tracking & certifications6.20 Ratings00 Ratings
Assignments6.70 Ratings00 Ratings
Compliance management5.80 Ratings00 Ratings
Learning administration6.60 Ratings00 Ratings
Learning reporting & analytics6.90 Ratings00 Ratings
User Ratings
PiiQ by CornerstoneTrakstar Perform
Likelihood to Recommend
8.6
(0 ratings)
6.0
(0 ratings)
Likelihood to Renew
3.0
(0 ratings)
8.0
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
7.0
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(0 ratings)
9.2
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Configurability
6.5
(0 ratings)
-
(0 ratings)
User Testimonials
PiiQ by CornerstoneTrakstar Perform
Likelihood to Recommend
Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.
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This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
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Pros
  • Excellent customer service - when all else is equal, customer service will win the day.
  • Ease of use helps us get everyone on board with the goals and ratings.
  • The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.
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  • Customizable goals.
  • Suggested questions with response options, but also the ability to build your own.
  • Different rating scales.
  • Anonymous 360 multi-rater feedback.
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Cons
  • Being able to select more than one person when approving goals.
  • Options to identify which people managers haven't approved goals, dine a review etc...rather then having to mimic each manager to see how they are going.
  • 360 Feedback to stakeholders outside the business.
  • Being able to remove a role that isn't being used in the organization anymore.
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  • You can add goals but it's difficult to track them over time
  • I'd like to be able to see a report that shows progress over time
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Likelihood to Renew
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
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Very simple to use, great support.
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Usability
There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
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No answers on this topic
Reliability and Availability
So far 100%.
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No answers on this topic
Performance
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
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No answers on this topic
Support Rating
My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
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Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
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Online Training
We bought training provided by 3rd party – it was fabulous.
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No answers on this topic
Implementation Rating
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
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No answers on this topic
Alternatives Considered
We did review other systems when we purchased PiiQ but I don't know what these were due to the member of staff no longer being with the company, however, I do not that we chose PiiQ as it was simple to use and that it also had the Performance option available in addition to the learning platform. we knew that this was something we wanted to have in the future which is why we purchased it.
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I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
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Return on Investment
  • Reviews are generally taking managers less time to prepare because the essential infrastructure is in place. Past reviews are easily retrievable for review if needed.
  • HR administration of the system takes less time than the previous version of Cornerstone (CSOD). HR is still responsible for training new users, but the built-in user guide is more thorough and easier to use.
  • We're starting to see - slowly but surely - more (and hopefully better) interaction between manager and employee.
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  • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
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ScreenShots

PiiQ by Cornerstone Screenshots

Screenshot of PiiQ Performance Employee ReviewScreenshot of PiiQ Learning on DevicesScreenshot of PiiQ Manager/Employee Check-insScreenshot of PiiQ 9-box Talent MatrixScreenshot of PiiQ Learning Publish New ContentScreenshot of PiiQ Learning Searchable Library & Self-registration