TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CoreMedia

    Score8 out of 10
    N/ACoreMedia is a composable DXP with a hybrid headless CMS that unifies content, data and AI to deliver personalized omnichannel experiences. It supports real-time optimization, automation, localization and flexible deployment, enhancing efficiency across marketing, content and customer interactions.N/A

    Salesforce Experience Cloud

    Score7.9 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
    Pricing
    CoreMediaSalesforce Experience Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CoreMediaSalesforce Experience Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CoreMediaSalesforce Experience Cloud
    Considered Both Products
    CoreMedia
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    26 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    15 Answers
    Features
    CoreMediaSalesforce Experience Cloud
    Security
    Comparison of Security features of CoreMedia and Salesforce Experience Cloud
    Feature
    CoreMedia
    5.0
    2 Ratings
    49% below category average
    Salesforce Experience Cloud
    10.0
    1 Ratings
    20% above category average
    Role-based user permissions5.02 Ratings10.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of CoreMedia and Salesforce Experience Cloud
    Feature
    CoreMedia
    7.0
    1 Ratings
    17% below category average
    Salesforce Experience Cloud
    10.0
    1 Ratings
    18% above category average
    API7.01 Ratings10.01 Ratings
    Internationalization / multi-language7.01 Ratings10.01 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of CoreMedia and Salesforce Experience Cloud
    Feature
    CoreMedia
    7.2
    2 Ratings
    6% below category average
    Salesforce Experience Cloud
    9.3
    1 Ratings
    20% above category average
    WYSIWYG editor10.01 Ratings8.01 Ratings
    Code quality / cleanliness7.01 Ratings10.01 Ratings
    Admin section7.01 Ratings10.01 Ratings
    Page templates4.52 Ratings10.01 Ratings
    Library of website themes7.01 Ratings8.01 Ratings
    Mobile optimization / responsive design7.01 Ratings10.01 Ratings
    Publishing workflow8.02 Ratings10.01 Ratings
    Form generator7.01 Ratings8.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of CoreMedia and Salesforce Experience Cloud
    Feature
    CoreMedia
    6.0
    2 Ratings
    18% below category average
    Salesforce Experience Cloud
    8.6
    1 Ratings
    18% above category average
    Content taxonomy6.02 Ratings9.01 Ratings
    SEO support5.02 Ratings8.01 Ratings
    Bulk management5.02 Ratings8.01 Ratings
    Availability / breadth of extensions7.01 Ratings8.01 Ratings
    Community / comment management7.01 Ratings10.01 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of CoreMedia and Salesforce Experience Cloud
    Feature
    CoreMedia
    -
    Ratings
    Salesforce Experience Cloud
    8.0
    1 Ratings
    7% below category average
    Conversion tracking00 Ratings8.01 Ratings
    Test reporting00 Ratings8.01 Ratings
    Funnel Analysis00 Ratings8.01 Ratings
    User Segmentation00 Ratings8.01 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of CoreMedia and Salesforce Experience Cloud
    Feature
    CoreMedia
    -
    Ratings
    Salesforce Experience Cloud
    10.0
    1 Ratings
    8% above category average
    Campaign management00 Ratings10.01 Ratings
    Cloud enablement00 Ratings10.01 Ratings
    Content aggregation00 Ratings10.01 Ratings
    Content classification00 Ratings10.01 Ratings
    Multi-channel content personalization00 Ratings10.01 Ratings
    Customer data analytics00 Ratings10.01 Ratings
    DXP Third-Party Integrations00 Ratings10.01 Ratings
    Multi-website management00 Ratings10.01 Ratings
    Digital asset management00 Ratings10.01 Ratings
    Editorial workflows and task management00 Ratings10.01 Ratings
    User Ratings
    CoreMediaSalesforce Experience Cloud
    Likelihood to Recommend
    6.0
    (7 ratings)
    10.0
    (52 ratings)
    Likelihood to Renew
    5.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (17 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.4
    (4 ratings)
    User Testimonials
    CoreMediaSalesforce Experience Cloud
    Likelihood to Recommend
    CoreMedia
    I think this CMS is best suited as an enterprise level system. For small, or simple sites, there are better options, but for large high-traffic sites, this is a great CMS.
    Read full review
    Salesforce
    Salesforce Experience Cloud is well-suited for organizations that have clients who periodically or routinely need to access historical data or documents. The product also offers an exceptionally effective tool to engage with customers around support/service issues and the entire Case management functionality built into the Salesforce platform. The product might be less well-suited in environments where there is exceptionally high staff turnover within customer accounts, or where there is a substantial lack of very basic computer skills.
    Incentivized
    Read full review
    Pros
    CoreMedia
    No answers on this topic
    Salesforce
    • Complete integration with the Salesforce ecosystem. Data displayed in your Community portal reflects records from a Sales Cloud organization
    • Highly customizable. A Community Cloud portal can be totally customized both visually and with different funcionalities with little to no coding skills required
    Incentivized
    Read full review
    Cons
    CoreMedia
    • Early learning within the company was slow.
    • We elected a customized version of CoreMedia - which in the end may not have been the best decision.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Likelihood to Renew
    CoreMedia
    CoreMedia continues to refine and deliver new features. They also explore new technologies and trends, like social media integration. The platform is solid and growing. We are also slightly locked into using CoreMedia. Migrating such a large amount of content to another system would likely not be feasible or prudent.
    Read full review
    Salesforce
    No answers on this topic
    Usability
    CoreMedia
    No answers on this topic
    Salesforce
    No answers on this topic
    Performance
    CoreMedia
    No answers on this topic
    Salesforce
    No answers on this topic
    Support Rating
    CoreMedia
    No answers on this topic
    Salesforce
    We have weekly calls with our Salesforce reps. They bring new ideas to the table and help with taxonomy builds. They have also answered many questions and connected us to the right people for us to grow our knowledge and utilization of the platform. They are a good partner overall in comparison.
    Incentivized
    Read full review
    Implementation Rating
    CoreMedia
    Set aside more time than you think you need to migrate content. That is the hard part. Implementing the technology is easy.
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    CoreMedia
    While CoreMedia has a better workflow, django CMS has a much easier user interface, wysiwyg editor, and is superior on every other level. Django CMS is easier to teach and support, easier to manage and develop, and provides much more flexibility in the development and design areas.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    CoreMedia
    No answers on this topic
    Salesforce
    • Improved online admission application completion rates from mid-60%s to mid-80%s.
    • Positive user experience from start-to-finish to leverage one data system for all prospective student data
    • Fewer data integrations transforming and loading sensitive student data by leveraging Salesforce Community Cloud to access already existing data
    Incentivized
    Read full review
    ScreenShots