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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Nimble

    Score9.9 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    CopperNimble
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    CopperNimble
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    CopperNimble
    Considered Both Products
    Copper
    No answer on this topic
    Nimble
    Chose Nimble
    Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users.
    Incentivized
    Chose Nimble
    Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption.
    Incentivized
    Key User Insights
    Would buy again
    67%
    Would buy again
    8 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    9 Answers
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    67%
    Happy with the feature set
    8 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    9 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    94%
    Implementation went as expected
    17 Answers
    Features
    CopperNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Nimble
    Feature
    Copper
    3.1
    20 Ratings
    85% below category average
    Nimble
    8.5
    30 Ratings
    10% above category average
    Customer data management / contact management6.020 Ratings9.529 Ratings
    Workflow management1.019 Ratings8.428 Ratings
    Territory management5.04 Ratings8.724 Ratings
    Opportunity management6.019 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings9.429 Ratings
    Contract management5.29 Ratings8.523 Ratings
    Quote & order management2.07 Ratings6.621 Ratings
    Interaction tracking1.019 Ratings9.227 Ratings
    Channel / partner relationship management1.07 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Nimble
    Feature
    Copper
    1.4
    10 Ratings
    137% below category average
    Nimble
    8.1
    22 Ratings
    7% above category average
    Case management1.29 Ratings7.922 Ratings
    Call center management1.55 Ratings8.220 Ratings
    Help desk management1.67 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Nimble
    Feature
    Copper
    2.4
    16 Ratings
    104% below category average
    Nimble
    8.7
    27 Ratings
    14% above category average
    Lead management3.416 Ratings8.426 Ratings
    Email marketing1.49 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Nimble
    Feature
    Copper
    1.9
    20 Ratings
    120% below category average
    Nimble
    8.2
    29 Ratings
    8% above category average
    Task management2.020 Ratings8.529 Ratings
    Billing and invoicing management1.75 Ratings8.418 Ratings
    Reporting2.018 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Nimble
    Feature
    Copper
    3.3
    19 Ratings
    79% below category average
    Nimble
    8.9
    27 Ratings
    16% above category average
    Forecasting3.016 Ratings8.923 Ratings
    Pipeline visualization4.019 Ratings8.827 Ratings
    Customizable reports3.017 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Copper and Nimble
    Feature
    Copper
    3.6
    20 Ratings
    70% below category average
    Nimble
    8.6
    29 Ratings
    14% above category average
    Custom fields3.020 Ratings9.029 Ratings
    Custom objects3.412 Ratings8.322 Ratings
    Scripting environment4.13 Ratings8.518 Ratings
    API for custom integration4.010 Ratings8.820 Ratings
    Security
    Comparison of Security features of Copper and Nimble
    Feature
    Copper
    6.9
    15 Ratings
    19% below category average
    Nimble
    9.3
    26 Ratings
    11% above category average
    Single sign-on capability8.712 Ratings9.424 Ratings
    Role-based user permissions5.014 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Nimble
    Feature
    Copper
    2.0
    12 Ratings
    114% below category average
    Nimble
    8.4
    29 Ratings
    13% above category average
    Social data2.012 Ratings8.429 Ratings
    Social engagement2.07 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Nimble
    Feature
    Copper
    2.0
    13 Ratings
    114% below category average
    Nimble
    8.8
    25 Ratings
    18% above category average
    Marketing automation3.013 Ratings8.725 Ratings
    Compensation management1.01 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Copper and Nimble
    Feature
    Copper
    7.9
    17 Ratings
    7% above category average
    Nimble
    8.3
    27 Ratings
    12% above category average
    Mobile access7.917 Ratings8.327 Ratings
    Best Alternatives
    CopperNimble
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopperNimble
    Likelihood to Recommend
    5.0
    (21 ratings)
    8.5
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (2 ratings)
    Usability
    5.0
    (12 ratings)
    8.5
    (19 ratings)
    Support Rating
    1.9
    (11 ratings)
    9.8
    (19 ratings)
    User Testimonials
    CopperNimble
    Likelihood to Recommend
    Copper
    Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Copper
    • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
    • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
    • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Copper
    • Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
    • I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Copper
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Copper
    I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
    Incentivized
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Copper
    There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.
    Read full review
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Copper
    The software is designed to mimic the look of Google products. This makes it easy to use for people already familiar with Google products. It syncs with G Suite apps like Google Contacts and Google Calendar, and it is directly accessible from Gmail. It appears as a sidebar within Gmail and can be hidden if needed.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Copper
    • Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
    • Copper has allowed us to save money as it is a fairly competitively priced platform.
    • Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots