TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Linked Helper

    Score8.7 out of 10
    N/AThe vast majority of profiles presented on LinkedIn belong to people in business, coming from various business environments. This creates an opportunity to find targeted B2B clients for almost any business. Linked Helper provides funnel automation, software automates the way to find clients and turn them into loyal customers.

    $15

    per month

    Pricing
    CopperLinked Helper
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Standard
    $15
    per month
    Pro
    $45
    per month
    Offerings
    Pricing Offerings
    CopperLinked Helper
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.Discounts available for extended contracts (3 months, 6 months, 12 months).
    More Pricing Information
    Community Pulse
    CopperLinked Helper
    Considered Both Products
    Copper
    No answer on this topic
    Linked Helper
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    75%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    67%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    CopperLinked Helper
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Linked Helper
    Feature
    Copper
    3.1
    20 Ratings
    85% below category average
    Linked Helper
    -
    Ratings
    Customer data management / contact management6.020 Ratings00 Ratings
    Workflow management1.019 Ratings00 Ratings
    Territory management5.04 Ratings00 Ratings
    Opportunity management6.019 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings00 Ratings
    Contract management5.29 Ratings00 Ratings
    Quote & order management2.07 Ratings00 Ratings
    Interaction tracking1.019 Ratings00 Ratings
    Channel / partner relationship management1.07 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Linked Helper
    Feature
    Copper
    1.4
    10 Ratings
    137% below category average
    Linked Helper
    -
    Ratings
    Case management1.29 Ratings00 Ratings
    Call center management1.55 Ratings00 Ratings
    Help desk management1.67 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Linked Helper
    Feature
    Copper
    2.4
    16 Ratings
    104% below category average
    Linked Helper
    -
    Ratings
    Lead management3.416 Ratings00 Ratings
    Email marketing1.49 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Linked Helper
    Feature
    Copper
    1.9
    20 Ratings
    120% below category average
    Linked Helper
    9.9
    4 Ratings
    11% above category average
    Task management2.020 Ratings9.74 Ratings
    Billing and invoicing management1.75 Ratings10.02 Ratings
    Reporting2.018 Ratings10.02 Ratings
    Automated CRM activity logging00 Ratings10.02 Ratings
    Sales pipeline management00 Ratings10.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Linked Helper
    Feature
    Copper
    3.3
    19 Ratings
    79% below category average
    Linked Helper
    -
    Ratings
    Forecasting3.016 Ratings00 Ratings
    Pipeline visualization4.019 Ratings00 Ratings
    Customizable reports3.017 Ratings00 Ratings
    Customization
    Comparison of Customization features of Copper and Linked Helper
    Feature
    Copper
    3.6
    20 Ratings
    70% below category average
    Linked Helper
    -
    Ratings
    Custom fields3.020 Ratings00 Ratings
    Custom objects3.412 Ratings00 Ratings
    Scripting environment4.13 Ratings00 Ratings
    API for custom integration4.010 Ratings00 Ratings
    Security
    Comparison of Security features of Copper and Linked Helper
    Feature
    Copper
    6.9
    15 Ratings
    19% below category average
    Linked Helper
    -
    Ratings
    Single sign-on capability8.712 Ratings00 Ratings
    Role-based user permissions5.014 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Linked Helper
    Feature
    Copper
    2.0
    12 Ratings
    114% below category average
    Linked Helper
    -
    Ratings
    Social data2.012 Ratings00 Ratings
    Social engagement2.07 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Linked Helper
    Feature
    Copper
    2.0
    13 Ratings
    114% below category average
    Linked Helper
    -
    Ratings
    Marketing automation3.013 Ratings00 Ratings
    Compensation management1.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Copper and Linked Helper
    Feature
    Copper
    7.9
    17 Ratings
    7% above category average
    Linked Helper
    -
    Ratings
    Mobile access7.917 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Copper and Linked Helper
    Feature
    Copper
    -
    Ratings
    Linked Helper
    9.9
    4 Ratings
    18% above category average
    WYSIWYG email editor00 Ratings10.02 Ratings
    Dynamic content00 Ratings10.02 Ratings
    Landing pages00 Ratings10.02 Ratings
    A/B testing00 Ratings9.74 Ratings
    Mobile optimization00 Ratings10.02 Ratings
    Email deliverability reporting00 Ratings9.63 Ratings
    List management00 Ratings9.74 Ratings
    Triggered drip sequences00 Ratings10.02 Ratings
    Lead Management
    Comparison of Lead Management features of Copper and Linked Helper
    Feature
    Copper
    -
    Ratings
    Linked Helper
    9.7
    4 Ratings
    17% above category average
    Lead nurturing automation00 Ratings9.74 Ratings
    Lead scoring and grading00 Ratings9.74 Ratings
    Data quality management00 Ratings9.74 Ratings
    Automated sales alerts and tasks00 Ratings9.74 Ratings
    Automated follow-ups00 Ratings9.74 Ratings
    Lead segmentation and distribution00 Ratings9.73 Ratings
    Campaign Management
    Comparison of Campaign Management features of Copper and Linked Helper
    Feature
    Copper
    -
    Ratings
    Linked Helper
    9.7
    4 Ratings
    32% above category average
    Calendaring00 Ratings9.74 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Copper and Linked Helper
    Feature
    Copper
    -
    Ratings
    Linked Helper
    9.8
    4 Ratings
    35% above category average
    Dashboards00 Ratings9.74 Ratings
    Standard reports00 Ratings9.74 Ratings
    Custom reports00 Ratings10.02 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Copper and Linked Helper
    Feature
    Copper
    -
    Ratings
    Linked Helper
    9.7
    4 Ratings
    17% above category average
    API00 Ratings9.74 Ratings
    Role-based workflow & approvals00 Ratings10.02 Ratings
    Customizability00 Ratings9.14 Ratings
    Third-party software integrations00 Ratings9.74 Ratings
    Mobile app for sales & marketing automation00 Ratings10.02 Ratings
    Best Alternatives
    CopperLinked Helper
    Small Businesses
    Salesflare
    Score6 out of 10
    Keap
    Score5.9 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    LeadSquared
    Score7.2 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    LeadSquared
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopperLinked Helper
    Likelihood to Recommend
    5.0
    (21 ratings)
    9.4
    (4 ratings)
    Usability
    5.0
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    1.9
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    CopperLinked Helper
    Likelihood to Recommend
    Copper
    Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
    Incentivized
    Read full review
    Linked Helper
    At the end of the day, Linked Helper isn't just a tool for us – it's an essential part of our team. It helps us navigate the complexities of LinkedIn with a human touch, forging connections that lead to meaningful partnerships and business growth. It's like another member of our growth team:)
    Read full review
    Pros
    Copper
    • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
    • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
    • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
    Incentivized
    Read full review
    Linked Helper
    • High level campaign customization
    • The ability to warm up leads through interaction with posts, likes, write comments
    • Convenient loading of leads, as well as the ability to download them into a Google spreadsheet
    Read full review
    Cons
    Copper
    • Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
    • I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting
    Read full review
    Linked Helper
    • It may take some time to fully understand all the features of the platform.
    • This is not a cloud-based tool. Your computer must be running to perform automations.
    Read full review
    Usability
    Copper
    I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
    Incentivized
    Read full review
    Linked Helper
    No answers on this topic
    Support Rating
    Copper
    There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.
    Read full review
    Linked Helper
    No answers on this topic
    Alternatives Considered
    Copper
    The software is designed to mimic the look of Google products. This makes it easy to use for people already familiar with Google products. It syncs with G Suite apps like Google Contacts and Google Calendar, and it is directly accessible from Gmail. It appears as a sidebar within Gmail and can be hidden if needed.
    Incentivized
    Read full review
    Linked Helper
    An excellent price-to-quality ratio, complemented by swift and supportive customer service.
    Read full review
    Return on Investment
    Copper
    • Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
    • Copper has allowed us to save money as it is a fairly competitively priced platform.
    • Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.
    Incentivized
    Read full review
    Linked Helper
    • We are getting a lot of leads every single day !
    • Best ROI ,and a good example of guerilla marketing
    Read full review
    ScreenShots