TrustRadius: an HG Insights company

Copiny vs. UseResponse

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copiny

    N/AN/ACopiny is an online community / forum platform purposed for customer support, feedback, and knowledge sharing, from the small Russian company of the same name.N/A

    UseResponse

    Score5 out of 10
    Mid-Size Companies (51-1,000 employees)
    UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system.

    $39

    per 2 agents/month

    Pricing
    CopinyUseResponse
    Editions & Modules
    No answers on this topic
    Self-Hosted
    $3200
    includes one of the platforms, 5 support agents, announcements.
    Basic
    from $39
    per 2 agents/month
    Offerings
    Pricing Offerings
    CopinyUseResponse
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information