Cybot, headquartered in Denmark, offers Cookiebot, a data privacy management supporting GDPR compliance for websites, free for a single domain and available on a paid plan for more complex websites or multiple domains.
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TrustArc
Score 6.2 out of 10
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TrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.
Cookiebot by Usercentrics is well suited for cookie consent management. It provides full compliance with The General Data Protection Regulation (GDPR) as we are an EU-based company so most of our clients. Whatsmore this tool also ensures compliance with The California Consumer Privacy Act (CCPA).
TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
The back-end user interface is a bit clunky. It can be annoying to navigate around at times (until you get used to it)
Front-end branding and visual control are extremely limited. You're stuck with very few options for how the Cookiebot popup presents on your website. For now, it's acceptable, but Cookiebot will absolutely need to update this at some point in order to stay relevant.
I've had issues with the in-app credit card payment system where it wouldn't proceed to the checkout. We resolved this by trying to do the payment in a different currency which did seem to help.
The cookie scan has some fields that are cryptic which appear from time to time. It would be nicer if the labels were more user-friendly as visitors to our cookie declaration are not apt to look up the definitions on Cookiebot's website.
I briefly compared Cookiebot to two other vendors (I no longer recall the names). I quickly realized from their websites that the other vendors were cost-prohibitive (and also offered a much broader set of functionality). In our case, we simply wanted a way to manage our cookie consent at a low cost, and so Cookiebot was the ideal choice.
OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
