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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conversica

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Conversica provides lead management software for marketing, inside sales and sales groups.

    $1,499

    per installation

    Pricing
    Conversica
    Editions & Modules
    Starter Edition
    $1,499
    per installation
    Offerings
    Pricing Offerings
    Conversica
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsA Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.
    More Pricing Information
    Community Pulse
    Conversica
    Considered Both Products
    Conversica
    Chose Conversica
    Conversica allowed us to be more versatile and it was a lot more customizable than intercom. Intercom was limited in many ways where it did not allow us to make certain customizations or get the level of reporting that we needed. Conversica solved all this and the AI was a …
    Incentivized
    Chose Conversica
    Conversica outdoes the competition when it comes to auto drip campaigns - while two of the above products are mainly used for mass emailing, both Sendinblue and Velocify have automatic feature suites that simply do not have the customization and ease of use that makes …
    Incentivized
    Chose Conversica
    We looked at automating our first response to inbound leads using automated emails from a Salesloft cadence. It works for the first email but then you're relying on your sales reps to pick it up from there. Conversica has that tenacity and persistency to keep on going until the …
    Incentivized
    Chose Conversica
    Usage of tool and adaption to our needs and established company that has proven it before.
    Incentivized
    Chose Conversica
    I have not used any other or evaluated any other tools - Conversica came as a recommendation from an internal team member.
    Incentivized
    Chose Conversica
    Several marketing tools were evaluated and Conversica was the one chosen.
    Incentivized
    Chose Conversica
    As a company, none of which I am aware.
    Incentivized
    Chose Conversica
    Conversica was the first AI/Automated messaging service we have implemented.
    Incentivized
    Chose Conversica
    One major advantage that Conversica has over the others is that we are able to send the first outreach from Conversica, instead of our own marketing email IP address.
    Incentivized
    Chose Conversica
    Conversica was more cost-effective than Drift.
    Incentivized
    Chose Conversica
    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do …
    Incentivized
    Chose Conversica
    N/A - we didn't look at other similar solutions.
    Incentivized
    Chose Conversica
    No experience.
    Incentivized
    Chose Conversica
    Siftrock.
    Incentivized
    Chose Conversica
    We did not specifically look for alternatives with the same capability. While we have looked at other AI tools, they were in slightly different areas.
    Incentivized
    Chose Conversica
    Have not really used anything that actually does what Conversica does. Marketo and Pardot are similar only the fact that they automate email streams. But they don't use an AI to respond in a human-like way. Drift is similar only the fact that it uses an AI to respond, but it …
    Incentivized
    Chose Conversica
    We haven’t looked at much but we considered Salesforce as a possible tool to help with keeping track of our leads. Wouldn’t have done what Conversica does for us though.
    Incentivized
    Chose Conversica
    We evaluated SalesboxAI at the same time we were evaluating Conversica. We had a great experience with both and also talked with other people that were using Conversica in the process. We thought that Conversica had more time in service, as an AI was a real factor in …
    Incentivized
    Chose Conversica
    None were considered.
    Incentivized
    Chose Conversica
    Conversica is really in a category of its own. There isn’t anything like it on the market. We wanted a technology that would help us automate follow up in a strategic and thoughtful way and that we could trust to engage and follow up wisely. We found this in Conversica. It’s …
    Incentivized
    Chose Conversica
    Again, I wasn't involved in this process, so I can not accurately rate how Conversica stacks up. I do know that when we first had Conversica it was AVA and coming up with our own script for each email campaign took quite a while and not as effective. I do like that Conversica …
    Incentivized
    Chose Conversica
    We didn't evaluate anything else like Conversica because it seemed to be the only AI of its kind out there. We have been using other solutions like email marketing software and drip campaigns, however, nothing has the capabilities that Conversica has. Out of our efforts, …
    Incentivized
    Chose Conversica
    N/A
    Incentivized
    Chose Conversica
    Our company is currently moving towards AI, so Conversica suited our goal.
    Incentivized
    Chose Conversica
    None
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Conversica
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Conversica
    Likelihood to Recommend
    9.3
    (95 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    Support Rating
    8.9
    (73 ratings)
    Implementation Rating
    8.1
    (49 ratings)
    User Testimonials
    Conversica
    Likelihood to Recommend
    Conversica
    Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
    Incentivized
    Read full review
    Pros
    Conversica
    • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
    • Conversica is also useful in weeding out leads that are not strong.
    • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
    Incentivized
    Read full review
    Cons
    Conversica
    • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
    • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
    • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
    Incentivized
    Read full review
    Likelihood to Renew
    Conversica
    Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
    Read full review
    Usability
    Conversica
    Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
    Incentivized
    Read full review
    Support Rating
    Conversica
    Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
    Incentivized
    Read full review
    Implementation Rating
    Conversica
    The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
    Incentivized
    Read full review
    Alternatives Considered
    Conversica
    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
    Incentivized
    Read full review
    Return on Investment
    Conversica
    • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
    • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
    Incentivized
    Read full review
    ScreenShots

    Conversica Screenshots

    Screenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sources