ControlNow (Discontinued) vs. Sophos Intercept X

Its middle of the road and should suit most applications well

Incentivized

Sophos Intercept-X is well suited for any environment big or small. There is even a home version that is free that I highly recommend for anyone at home. If you are looking for endpoint protection that is centrally managed, catches everything, and has many features this is the product for you.

Incentivized

• An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
• Dashboard use of the agents available allows for near real-time review and action without directed access to the station.

Incentivized

• Sophos is a little too good at DLP. But it is indeed very good at not allowing our data to leave our endpoints without strict adherence to policy.
• Sophos is very good at protecting endpoints against viruses and other malware.
• Sopho is really good at informing us of what is happening on our endpoints. OOTB reporting is way better than expected.

Incentivized

• Dashboard refresh when you have over 100 end agents can be lagging at times
• The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
• The silent install process can be problematic when dealing with large-scale networks with varied OS models

Incentivized

• The migration from on-prem sophos to cloud sophos, could have been a little more seamless
• Would love to get more insight on what was blocked or flagged and what it was trying to do
• Better and more granular feature management from group policies

Incentivized

We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.

Incentivized

The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.

Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.

Incentivized

Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site

Incentivized

ControlNow more nimble and less impactful on the local PC

Incentivized

I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago

Incentivized

• At current we are on build up and the ROI isnt a factor

Incentivized

• Before we had Intercept X, we had several infections of ransomware. Since that time it has stopped at least 10 attempts, saving us thousands of man-hours and hundreds of thousands of dollars.
• By decreasing the time needed for malware remediation, it has saved us the cost of .25 FTE in the IT department.
• Initial setup was cumbersome and cost us .1 FTE in additional costs the first year.

Incentivized