Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContractHero
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
ContractHero is a contract management software for mid-sized and enterprise businesses. Its platform is used to manage all aspects of contracts, deadlines, and signatures. Automated reports and analyses help reduce costs, leverage financial opportunities, and improve risk management. With its integrations, API access, customization options, and customer support, ContractHero is presented as an ideal solution for companies with complex structures and…N/A
SAP Ariba
Score 7.6 out of 10
N/A
With advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.N/A
Pricing
ContractHeroSAP Ariba
Editions & Modules
Essential
Contact Sales
per month Dashboard with contract overview, Automatic deadline management, Mass import, Intelligent contract analysis (AI), Onboarding, setup and training ISO27001-certified
Professional
Contact Sales
per month Everything from Essential, Integrations, Digital signatures (FES & QES), Individual data exports, Telephone support
Enterprise
Contact Sales
per month Everything from Professional, Personal account manager, Multi-client capability, Custom Single Sign-On, Multi-factor authentication, Automatic backups
No answers on this topic
Offerings
Pricing Offerings
ContractHeroSAP Ariba
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
ContractHeroSAP Ariba
Features
ContractHeroSAP Ariba
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
ContractHero
7.7
Ratings
3% below category average
SAP Ariba
-
Ratings
Contract creation7.40 Ratings00 Ratings
Contract templates7.80 Ratings00 Ratings
Clause library/saved fields7.70 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
ContractHero
9.0
Ratings
8% above category average
SAP Ariba
-
Ratings
Contract sharing9.50 Ratings00 Ratings
Contract editing8.50 Ratings00 Ratings
Collaborating on contracts9.10 Ratings00 Ratings
Approval process9.10 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
ContractHero
9.3
Ratings
12% above category average
SAP Ariba
-
Ratings
Contract database9.50 Ratings00 Ratings
Contract search9.50 Ratings00 Ratings
Contract milestone reminders & alerts9.50 Ratings00 Ratings
Custom contract reports9.10 Ratings00 Ratings
Tracking contract status9.10 Ratings00 Ratings
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User Ratings
ContractHeroSAP Ariba
Likelihood to Recommend
9.1
(0 ratings)
7.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
8.8
(0 ratings)
7.9
(0 ratings)
Support Rating
8.5
(0 ratings)
5.5
(0 ratings)
Implementation Rating
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
ContractHeroSAP Ariba
Likelihood to Recommend
ContractHero shines in scenarios requiring cross-functional collaboration on contracts. It might be less suitable for organizations heavily reliant on mobile contract management or those with a strong emphasis on advanced analytics.
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SAP Ariba is pivotal for our organization's supply chain requirements. The purchasing department needs it for vendor purchase order issuance and vendor order management. We can check procurement history for the last purchased price, standard price, price breaks, lead time for products, vendor, and alternate vendor details.
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Pros
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  • Complete Procurement of Inventory step easy through GUI-Ariba integration once Purchase order is created and it is sent to the SAP Ariba Supplier Network. Vendor confirms the order and sends notification of Inbound Delivery to the warehouse through ASN and the Inbound process, Goods Receipt Process, Unloading, Put away process easy.
  • SAP Ariba integrates the different SAP Sourcing platforms, services and their tools in order to optimize operations, saves cost and meeting customer requirements through its easy to use tools. Such as integration with SAP S/4 HANA, SAP EWM using Idocs for End to End sourcing and Procurement coverage.
  • As a part of the SAP Direct Sourcing suite, it helps allow customer manage their direct materials in the single dashboard and helping customer to have view of the comprehensive info about BoM and the structure. Based on requirements, buyers can run materials and/or entire Bill of Materials. When these are sent from ERP to SAP Ariba, managers can manage them in the direct spend dashboard. Can search for desired items in the dashboard and view details of BoM or deeper view of information of the material. Buyers can run sourcing, run details for materials, create material quotes, and create pricing using book quotes.
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Cons
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  • Integration with other tools is not very good. The APIs provided are not scheduled within the Ariba process and must use a middleware to send information back and forth between tools
  • Customer support for configuration questions. The response time can be weeks or months waiting time and the response back is often unhelpful.
  • Flexibility with company entities. With a large company with so many entities it is hard to structure and customize your suppliers into many entities. You often have to duplicate.
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Likelihood to Renew
No answers on this topic
Established product and we are now using it as a mean for our procurement transformation
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Usability
The platform excels in delivering an intuitive and user-friendly experience. Its seamless navigation, clear interface, and efficient features make it a standout choice. From my experience, ContractHero demonstrates excellence in usability, providing a hassle-free and enjoyable user experience.
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While its great at usability. I would love ut have it more simplified. I would like to advocate for some personas who are non tech savvy or who have less or no experience in procurement. I sometimes feel that the valley of user learning fir such personas is quite steep and it may take them long time of learning to get adept to the platform.
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Support Rating
The support for ContractHero has been reliable, with prompt responses to our queries. A more video series would be amazing to help and fasten up the onboarding process
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Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
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Alternatives Considered
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
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It's important to note that user experiences may vary, and the perceived areas for improvement depend on the specific needs and expectations of each organization. Frequent updates and feedback from users often guide software developers in addressing these areas to enhance the overall user satisfaction with the platform
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Return on Investment
No answers on this topic
  • We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
  • Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
  • In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
  • It is an excellent tool and just what are business required and could afford.
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ScreenShots

ContractHero Screenshots

Screenshot of the ContractHero dashboardScreenshot of contract detailScreenshot of the category administratorScreenshot of task remindersScreenshot of the E-signature interfaceScreenshot of AI - prompts

SAP Ariba Screenshots

Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.