ContentProtect vs. SafeDNS

If you are looking for something relatively inexpensive to lock down specific computers, it would be a useful tool. If the computers themselves aren't too locked down, implementation and management shouldn't be too difficult.

Incentivized

Without reinventing the wheel, SafeDNS is effective in preventing employees and customers from using our information material in an inappropriate way and this, by user group, because of course, we do not have the same needs from one department to another. I recommend it to any serious company that wants to limit access to certain types of websites that may be inappropriate or offensive. The application is not limited to that, but in our case, that's what we were interested in

Incentivized

• The client is relatively light weight and doesn't impact other applications.
• The client isn't easily bypassed, so the user's are kept under restrictions.
• The configuration is relatively simple and easy to deploy.

Incentivized

• Protecting sensitive data: By monitoring and controlling the internet activity on the back-end systems, the startup can protect sensitive data such as customer information, financial transactions, and other sensitive data.
• By using SafeDNS to monitor and control employee internet activity, a headless e-commerce startup can ensure compliance with regulatory requirements related to internet usage, such as data privacy and security laws.
• SafeDNS can be configured to block unwanted traffic, this can help to keep the server and the network resources in optimal state, and also it will help in preventing DDoS attacks

Incentivized

• Our primary policy is a restricted list, so that does as advertised. We had one location that had blocks based on categories (adult, illegal, etc). We continually had issues with sites getting completely blocked due to unrelated content. For example, Yahoo had a beer ad on the page, alcohol was blocked, so Yahoo became blocked for the period of time that ad was displayed. We had this happen multiple times and eventually switched to a different solution at that location.
• I've had issues with their cloud portal not working. I don't have to edit our configuration often, but on numerous occasions, i was unable to get the configuration page to load after login, sometimes for days. The platform just wasn't stable when I needed it to be.
• We run many of our remote rooms as frozen (after logoff they reset to the image). This works fine most times, but when content protect needs a configuration change pushed down, someone needs to go 'thaw' the computers, download the updated configuration, and re-'freeze' the computer. It would be nice if that information was just dynamic from the cloud and didn't need to be pulled down.
• The categorization used for policies is very limited and not flexible or easily customizable.
• I could never get the usage reporting to work.

Incentivized

• providing insight or suggestion on type of website that could be blocked
• providing more alerts and dashboard when you have huge teams to manage

Incentivized

At the time ContentProtect was selected, Forcepoint (Websense at the time) didn't have an inexpensive or cloud type product. The same can be said with Cisco, at that time. Recently, we have reevaluated and are going to be transitioning to Forcepoint's mobile client and removing ContentProtect from our environment. The cost is actually now less and we will be able to get both more dynamic control and also give us more detailed reporting on the traffic from clients.

Incentivized

One key difference between the two products is that SafeDNS is a cloud-based service, while WebTitan offers both cloud-based and on-premises options. This means that SafeDNS is typically easier to set up and manage, and can be accessed from anywhere with an internet connection, while WebTitan's on-premises option gives organizations more control over the deployment, configuration, and management of the service.Another difference is that WebTitan also provides features such as advanced threat detection, which can detect and block zero-day threats, and a feature that monitors and report on the user's activity, while SafeDNS primary focus is on internet filtering.In terms of pricing, SafeDNS's pricing model is subscription-based, whereas WebTitan offers a mix of subscription, perpetual and pay-as-you-go license options.

Incentivized

• It was a relatively inexpensive and simple solution when we needed one relatively quickly, which is a positive. The inexpensive price has kept it in the environment.
• The lack of reliable reporting has lead to the need for an alternate monitoring solution in a few cases. Network level reporting was used, which is a separate expense, configuration.
• Time has been lost waiting on the portal and then troubleshooting support tickets when sites that shouldn't have been blocked have been blocked. It has resulted in changes for locations that needed dynamic category filtering as opposed to a finite list.
• The blocking of sites based on add traffic or sub-sites (rather than just blocking that content like other solutions) has resulted in downtime during classes when those sites were listed in the lesson plan and had previously worked.

Incentivized

• With an affordable cost it has a positive impact on our ROI.