ContactSwing vs. Google Cloud Speech-to-Text

Google Cloud Speech-to-Text

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ContactSwing	Score 0.0 out of 10	N/A	ContactSwing is an AI Voice Agent that Makes and Answers Calls Like a Human. It is a 24/7 No-code AI Calling Solution for Sales, Operations, and Support. The smart AI calling system ensures no inquiry goes unanswered, capturing all inbound interest. The call assistant AI instantly responds to inquiries and sets up meetings. And the AI Phone Agent automates routine tasks like follow-ups, scheduling, or answering FAQs. With ContactSwing's AI Agents, users…	$25 per month per user
Google Cloud Speech-to-Text	Score 8.3 out of 10	N/A	Speech-to-Text on Google Cloud is a tool used to convert speech into text using an API powered by Google’s AI technologies. The vendor states users can transcribe content in real time or from stored files; deliver a better user experience in products through voice commands; and, gain insights from customer interactions to improve service.	$0.02 per min

Pricing

ContactSwing

Google Cloud Speech-to-Text

Editions & Modules

Starter: $25
per month 50 Minutes
Individual: $200
per month 1000 Minutes
Team: $375
per month 2500 Minutes
Business: $750
per month 4500 Minutes
Enterprise: Custom

Speech-to-Text V2 API: $0.016
per min
Speech-to-Text V1 API: $0.024
per min

Offerings

Pricing Offerings
ContactSwing	Google Cloud Speech-to-Text
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Up to a 45% discount for annual pricing.

Speech-to-Text V1 API V1 offers data residency for multi region only. Models include short, long, phone call, and video. V1 does not include audit logging. New customers get $300 in free credits and 60 minutes for transcribing and analyzing audio free per month, not charged against your credits. Speech-to-Text V2 API V2 offers data residency for multi and single region. Models include short, long, telephony, video, and Chirp. V2 does include audit logging and support for customer managed encryption keys.

More Pricing Information

Best Alternatives
	ContactSwing	Google Cloud Speech-to-Text
Small Businesses	RingCentral Contact Center Score 8.1 out of 10	RingCentral Contact Center Score 8.1 out of 10
Medium-sized Companies	Zoom Contact Center Score 8.3 out of 10	Zoom Contact Center Score 8.3 out of 10
Enterprises	Verint Speech and Text Analytics Score 8.4 out of 10	Verint Speech and Text Analytics Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ContactSwing	Google Cloud Speech-to-Text
Likelihood to Recommend	- (0 ratings)	8.0 (31 ratings)
Usability	- (0 ratings)	8.3 (12 ratings)

User Testimonials
	ContactSwing	Google Cloud Speech-to-Text
Likelihood to Recommend	ContactSwing No answers on this topic	Google So, I've had scenarios like when I collaborate with a team where the people are from around the world. So, I used it there, and we spoke to each other in their native language. That boosts everyone's confidence in our collaborative efforts. I've also utilized its model and the API in my projects, including a Virtual assistant and a multilingual application that allows us to learn languages from around the world. We tested it with a group of 12 people, and that's when it failed. I mean, it's not a failure, but it can't detect every person. Incentivized Satyam Pandey Associate software developer Read full review
Pros	ContactSwing No answers on this topic	Google An amazing tool which helps a lot in a meetings. It's an efficient tool for improving efficiency by saving a lot of time typing. It saves at least 40-50% of our time, thus increasing efficiency. Incredible accuracy with multiple accents & multiple language. It takes punctuation into consideration. Incentivized Verified User Anonymous Read full review
Cons	ContactSwing No answers on this topic	Google Integration outside of the google eco system is challenging here. Google Cloud Speech-to-Text works only with active internet connection if the internet bandwidth is low it effect the transcription process and can lead to data inaccuracy. In terms of the pricing also this is at higher range which all the companies cannot afford like small scale organisation if they would like to use the tool they would look over the price to make the decision. Reducing the price can increase the product usage more Incentivized IS irfan shaik Technical Consultant Read full review
Usability	ContactSwing No answers on this topic	Google The reasoning behind my 10 is that the UI is very intuitive; I didn't require any formal training to use it. Google's speech-to-text is not just a conversion tool; it helps automate mundane tasks, saves time, and has an almost human-like understanding. Incentivized Vaibhav Singh Sr. Analyst Read full review
Alternatives Considered	ContactSwing No answers on this topic	Google Google Cloud Speech-to-Text outperformed its competitors significantly in terms of accuracy, surpassing any other product available. Additionally, its support for multiple languages was unrivaled in the market. Moreover, for clients with robust bandwidth, Google Cloud Speech-to-Text offered real-time transcription capabilities, enabling users to transcribe live audio streams with minimal delay. Incentivized Verified User Anonymous Read full review
Return on Investment	ContactSwing No answers on this topic	Google It reduced our budget for assistants who transcribed files manually It speeds up the process, because we can have a transcriptions straight after the interviews It increased accuracy, because AI makes the transcriptions for every second, and you can find the words which were said at specific time. Incentivized Maria Sergeeva UX and Content Designer Read full review
ScreenShots	ContactSwing Screenshots	Google Cloud Speech-to-Text Screenshots