Consumer Information Solutions vs. eVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Consumer Information Solutions
Score 0.0 out of 10
Small Businesses (1-50 employees)
Consumer Information Solutions (CIS), a Managed Service Provider (MSP) supports business communication nationwide. Specializing in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), CIS offers tailored solutions designed to optimize operations and elevate customer experiences. Key Features: Unified Communications: Integrates voice, video, messaging, and collaboration tools across devices and platforms. Contact Center Solutions:…
$18
per month per user
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Pricing
Consumer Information SolutionseVoice
Editions & Modules
Remote Only
$99.00
one-time fee per installation
Hybrid
$350.00
one-time fee per installation
Contact Center
$350.00
one-time fee per installation
No answers on this topic
Offerings
Pricing Offerings
Consumer Information SolutionseVoice
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$350 one-time fee per installationNo setup fee
Additional Details$16 per u/m SIP Trunk with three 3 Trunk Lines Minimum.
More Pricing Information
Features
Consumer Information SolutionseVoice
Call Management
Comparison of Call Management features of Product A and Product B
Consumer Information Solutions
-
Ratings
eVoice
8.8
1 Ratings
5% above category average
Answering rules00 Ratings9.01 Ratings
Call recording00 Ratings9.01 Ratings
Call park00 Ratings8.01 Ratings
Call screening00 Ratings9.01 Ratings
Message alerts00 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Consumer Information Solutions
-
Ratings
eVoice
8.8
1 Ratings
10% above category average
Video conferencing00 Ratings9.01 Ratings
Audio conferencing00 Ratings9.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Consumer Information Solutions
-
Ratings
eVoice
9.0
1 Ratings
13% above category average
Mobile app for iOS00 Ratings9.01 Ratings
Mobile app for Android00 Ratings9.01 Ratings
Best Alternatives
Consumer Information SolutionseVoice
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
CloudTalk
CloudTalk
Score 7.3 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
CloudTalk
CloudTalk
Score 7.3 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Consumer Information SolutionseVoice
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Consumer Information SolutionseVoice
Likelihood to Recommend
Consumer Information Solutions
No answers on this topic
Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
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Pros
Consumer Information Solutions
No answers on this topic
Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
Read full review
Cons
Consumer Information Solutions
No answers on this topic
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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Alternatives Considered
Consumer Information Solutions
No answers on this topic
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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Return on Investment
Consumer Information Solutions
No answers on this topic
Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
Read full review
ScreenShots

Consumer Information Solutions Screenshots

Screenshot of the main user home screen. This screen gives users access to webphone, and call reporting for analytics, internal chat, SMS, and contacts. No need to have multiple windows open.