ConstructConnect Insight vs. Oracle Aconex

I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.

When it comes to budgeting and also tracking of budgeting, and project scheduling, I effectively recommend Oracle Aconex on that. Safety management and the compliance management processes are quite effective using this platform as well as the easy project activities reporting.

Incentivized

• I find it amazing how fast results come up when searching on a keyword
• details, details, details.. again, marvelous.
• filters work really well giving highly efficient results pointed at just what you want.
• exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails.

Incentivized

• File Sharing - unlimited storage, version control and access control on a neutral host - Aconex is significantly superior to ftp, SharePoint or a contractor hosted platform in that once onboarded, each user organization has equal privileges and can in turn onboard any number of members within the respective organizations.
• Process and Workflow Management - while imperfect, Aconex offers the opportunity to customize process control and enforcement. Our team used these processes for RFI preparation and response, submittal tracking and other custom requirements.
• Neutrality - while mentioned, the neutral host places all project participants on a equal basis. Typically, non-neutral platforms favor in-house participants to the detriment of the project. Until shared, files are 100% private to the respective organizations.
• Mobile interface - good (not perfect) access to unlimited project file information from a mobile device.
• Audit trail - no more "I didn't get that document". File sharing and file opening is tracked by user. Transmittals are a matter of record and there's no 'delete' function.

Incentivized

• A comprehensive log of jobs in my area would be nice. We're located in Gainesville FL. There has been 10 jobs this month we're on because of our sub contracts. Not one of them made it on ConstructConnect. How many other jobs am I not seeing?

• Oracle Aconex has no compliance management
• More so, equipment management and asset valuation is missing.
• The accounting integration lacks on Oracle Aconex.

Incentivized

They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.

Incentivized

don't know, haven't used or even courted anyone else for this purpose. Found Reed years ago at ASHRAE/AHR expo, and started it with their pitch then and their good assistance since then.

Incentivized

Oracle Aconex has numerous tracking capabilities, from the licensing, the insurance part, among the budgetary or costs. More so, Oracle Aconex has the offline access, a form of back up, to ensure that all operations are meet on time. The program increases or improves the skills and the knowledge base of the employees.

Incentivized

• It's had a huge impact since we switched to it. I do not have exact numbers to share but I would say we have increased weekly leads significantly in the last three years.
• The time it saves is great! I know that we can trust that 95% of the information we see on ConstructConnect is up to date. This typically will save me multiple calls/emails daily.
• The only negative thing I can think of is we have fewer interactions with other people daily, whether that be face to face, by phone, or email.

Incentivized

• Being able to communicate with a client for document submission.
• Client communication for mail that is traceable.
• Double handling of documents, as we have another internal document control program.

Incentivized